Author Archives: lyndonjonmartin

Did you know that Slack is interoperable with Citrix #SecureMail?

This is paramount to my productivity as I can get context externally from Citrix customers/partners and internally switch an email thread to a slack conversation(s) that are far more memorable and collaborative and if I or the other person is miss understood in anyway we can switch to a #SlackCall at the tap or click of a button and if necessary I can share my local vs. #virtualdesktop screen or view theres to get 360 degree feedback on a presentation, proposal e.t.c Check out – https://slack.com/apps/AAGN5FH9C-citrix-secure-mail to learn more today.

This micro blog post was originally posted at – https://www.linkedin.com/feed/update/urn:li:activity:6543957667881205762.

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Setup MFA for AWS EC2

Why setup MFA for your AWS EC2? Its pretty simple in this day and age if you don’t setup MFA against your AWS EC2 account(s) remember if any of your account(s) become compromised the hacker/intruder can consume virtually an unlimited number of EC2 resources that bills directly to your personal vs. corporate credit card (end of the month)! They can consume alot of compute even before the AWS folks notice abnormal behaviour against your account and notify you.

  1. Successfully login into your AWS EC2 account e.g https://console.aws.amazon.com/console/home?nc2=h_ct&src=header-signin&region=us-east-1 and under your name select the drop menu and next select “My Security Credentials” e.g https://console.aws.amazon.com/iam/home?region=us-east-1#security_credential.
  2. On the “Your Security Credentials” select beneath password “Multi-factor authentication (MFA)
  3. Select the large “Active MFA” blue button.
  4. You now have three options available to you to setup MFA against your AWS EC2 account which includes as of 30/12/2018 “Virtual MFA device“; “U2F security key” and “Other hardware MFA device“.
  5. If you consuming your current AWS EC2 account as a home vs. test lab then select option one which is “Virtual MFA device” its simple and free to consume and provides that extra level of security prior to aiming for UAT vs. pilot workloads of/for anything. This option supports the “TOTP: Time-Based One-Time Password Algorithm” – https://tools.ietf.org/html/rfc6238.
  6. Check the app compatible list to find a suitable app for your chosen platform of choice. In my case I choose “Google Authenticator for iOS” e.g https://itunes.apple.com/gb/app/google-authenticator/id388497605?mt=8, which I downloaded.
  7. Now open up the app to begin the setup process and select to “Enable/Allow” the “Google Authenticator” to access your camera. NOTE: It needs access otherwise you cant scan the generated QR code on the AWS EC2 web page coming up.
  8. You can choose to scan a QR code ( my preferred choice) or type a secret key. Now select “Show QR code” in blue which will generate and display a unique QR Code for you to scan with the “Google Authenticator” app.
  9. Once scanned you’ll need to be patient and enter in 2x MFA codes. Once you have completed this step select “Assign MFA” the blue button and you should receive an onscreen notification stating that you have successfully setup and assigned a virtual MFA and select “Close”.
  10. You will be now be prompted to login using your username, passwd and a one-time-token (OTT)

AWS have simple yet affective overview of the available MFA form factors at – https://aws.amazon.com/iam/details/mfa/. Finally if the above overview is not clear enough check the following AWS video below explaining how to enable MFA against your AWS EC2 account.

The views expressed here are my own and do not necessarily reflect the views of Citrix.

How vs. where I worked from in 2018

I’m often asked why Citrix? The answer can be a simple vs. complex one, therefore I choose to demonstrate why Citrix through proactive evangelism by recording myself using my Citrix Workspace actively through-out the year, which initially began in 2016 and lead to the original How vs. where I worked from in 2017 video available at – https://twitter.com/lyndonjonmartin/status/949316537021812736.

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Apple FaceID Authentication for Citrix Workspace app on iOS Devices

I recently moved from iPhone 5S (Ja Ja or Yes Yes) to iPhone XR and thought I’d enable Apple FaceID as my primary authentication method for my corporate owned device vs. PIN/Passcode and … to unlock my device + Citrix Workspace.

I have to say I’m impressed thus far it’s a really super authentication method and defiantly not a gimmick! Example I setup notifications for Citrix Secure Mail with the Show Previews set to “When Unlocked (Default)” this means that when an unknown vs. family individual picks up my iPhone they’ll see a Secure Mail badge with just “Notification” as the message see below.

However when I pick up the iPhone I see something quiet different, as you’ll notice below. I now very quickly get the right vs. relevant context surrounding the email(s) content sent, therefore I am better informed to decide when to respond e.g right now, in a few minutes or later dependant upon the activity/task that I am busy with, within my current Citrix Workplace setting e.g Citrix Paddington office, London tube vs. bus, Train up north to Manchester e.t.c as at Citrix it’s recognised that work is not a place anymore.

Workplace setting? What’s that? 

Think about yourself, you’re probably consuming  1-2 LOB apps at least 2-3 times before arriving in your first workplace setting for the day for a meeting or attending an event? Take note you’ve already signed into WORK at what 06:00-30 if you have children or perhaps later. Did this behaviour exist 5 years ago for you?

Ok back to Apples FaceID.

I wanted to truly test, push the limits and capabilities of Apple FaceID as a primary authentication method for my Citrix Workspace + Workplaces going beyond what we all test it seems e.g different coloured lighting, in the dark, twilight, dusk, low vs. bright light and the list goes on and it all worked perfectly so great job Apple so far!

I wanted more, I wanted a sudden change in my face to truly push FaceID to its limits so as many men do in November I to pulled a Movember – https://uk.movember.com (perfectly timed) so I had a thickish but full beard + moustache which was timely for me testing its limits so I registered my face with both (yes it was passing the scratchy stage) so I then decided to leave it post Movember for 3 days to see if it was learning more about my face to better recognise me and then implement the dramatic change by shaving it all off clean and what do you think happened? Did Apple FaceID recognise me? Yes it did first time, great job again Apple!

So can you be confident in consuming FaceID for Citrix Workspace app or even for unlocking your iOS devices? Yes, if it’s a supported feature on your iOS device and obviously if your corporate IT policy allows for it by not blocking it through policy controls.

How-to Enable FaceID for Citrix Workspace app on iOS
Authenticate yourself within Citrix Workspace app for iOS e.g – https://itunes.apple.com/gb/app/citrix-workspace/id363501921?mt=8 using your current method e.g TouchID and or user/passwd/token e.t.c and then to enable it Apple FaceID navigate to the settings “Menu” tap your desired configured account or the default which is “Store”, next tap “Edit Account” and finally toggle the “FaceID” option to the ON or ENABLED position/state and then you are ready to begin consuming Apple FaceID as your primary authentication method to Citrix Workspace app on iOS.

Final Thoughts
I was not a fan of Apple FaceID initially when it launched as I wanted to do some homework + research it a bit more and see and hear what other peoples experiences where, but most of all wait for the technology to mature a little.

One thing I do keeping thinking about is that Apple FaceID lets you add up to 2x faces only on the iPhone XR*. I wonder if it needs to support up to 4x for family vs. 1x for business scenarios controlled by MDM/UEM polices?

I will continue my testing over time and circle back in a few months with a new blog post of simply update this and do more background research on Apple FaceID* but until then enjoy it, its worth enabling!

The views expressed here are my own and do not necessarily reflect the views of Citrix or Apple.

Simple Effective Rules for Public Cloud Consumption

Conversations today (2018) with customers, partners (current vs. boutique), consultants, ISVs and vendors alike have a laser focused attention (bias) towards business or digital transformation including the adoption + consumption or Public Clouds (IaaS) providers which in my definition by example are providers such as the following in alphabetical order but not limited to Alibaba Cloud, AWS EC2, Azure, Google Cloud Platform, Oracle Cloud e.t.c

I would like to offer some simple rules that I have see in action, understood and learnt personally + professionally from some engineers I have had the privilege of working with when I was working at a MSP in central London and through my own experiences. Some of those engineers today within teams run/manage Tier 1 IP transit carriers e.g the back bone of the internet and some of them actually in a previous life built the infrastructure to support these carriers e.g the data centres. Two of them also within a team (pre that MSP) built world class banking trader platforms so resilient + fast it still blows my mind way today writing this sentence thinking about those conversations so YES I have learnt alot from some exceptionally talented individuals, my own observations + experiences + mistakes (not major thankfully) and through customer advocacy which has also enabled me to work alongside some of the smartest people on the planet.

Some of the technology from over a decade ago is only hitting the enterprise today which has made me think more about my technical + technology roots and what I call “the core vs. going back to the core” which is powered by Tier 1 IP transit carriers and Tier 3/4 data centre providers. Naturally over time I have created a simple but very important set of rules or principles that I adhere to and that should be understood by any organisation at all tiers from the CxO to the Head of IT to the Engineers or SysAdmins deploying, configuring and running workloads, mgmt. infrastructure (plane) before embarking on a journey to the Public Cloud vs. developing a Hybrid Cloud strategy.

Yes 100% you can consume Public Cloud however the follow rules must apply and will naturally lead towards a Hybrid Cloud strategy.

1. +Recognise that Hybrid Cloud (or Service) is king for all tiers
2. Respect (IaaS/Public Cloud) it e.g how it works vs. operates
3. Move only workloads that are *right vs. relevant+
4. Switch to PaaS services for mgmt planes to support business outcomes + transformation journeys again * and also only move WHEN * and don’t just assume it’s like a light switch ON vs. OFF like often most organisations + individuals think public cloud & PaaS is like.
5. Build your mgmt. planes if choose NOT to consume PaaS the way they would e.g local connectivity east & west + north & south consuming separate physical IP transit carriers and consume separate data centres + providers in separate countries if at all possible. However for some customers due to compliance this is simply not an option for them so deploy this strategy in country well over the minimum required distance by certification vs. compliance.
6. Your core + critical LOB apps should be able to with stand both minor and major outages of any type while keeping your business operating and transacting with customers vs. suppliers.
7. Do not be afraid to work with a MSP the best ones become an extension of your IT team which is very important for several operational, compliances reasons including continued DevOps, Transformation and Innovation. Note: The really good ones are NOT cheap but well worth it and equally VERY VERY hard too identify so ask!
8. Don’t dive into any cloud type model without a trusted advisory to support you e.g a competitor just did it, they saved alot of costs and improved share holder value by x we are going to do it now. They probably brought in a boutique advisory firm 12-36 months ago whom keeps them regularly updated with trends and outcomes at multiple tiers enabling all of there current success. Again ask!
9. Revisit your TCO https://en.wikipedia.org/wiki/Total_cost_of_ownership, ROI models – https://en.wikipedia.org/wiki/Return_on_investment in a DevOps style approach but not as frequent as DevOps.
10. Sizing and scaling workloads based upon existing vs. net new traditional h/w setup & configurations just doesn’t work most of the time. I minor exception to this is if you are running a cloud style HCI appliances you are way better prepared all around but again don’t just assume.

Experience has taught me managing customers in a previous life that a managed public cloud powered by a MSP is very fruitful (follow the rules) for everyone involved as it enabled true live business continuity, burst capacity + agility where required, stronger security controls, IT skills of world class engineers, the customers engineering team has down time to support innovation + transformation and finally better overall app + infrastructure management resulting in awesome outcomes and experiences for customers.

I also quickly observed with customers they went from consuming the managed Public Cloud platform as a strategy play to it becoming the primarily platform of choice with the existing data centre fabric running in the managed colo racks upgraded with new kit to reflect an internal managed Public Cloud linked to the MSP’s platform or they converted the kit to become a DR site.

If you choose to follow a handful of this rules or principles at the start even during of your journey to the Public Cloud you’ll be a little better off I believe. I am a huge advocate of IaaS so its important to me that organisations are able to embrace it but on there own terms where it is right vs. relevant to them.

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Upgrading to Citrix Workspace app not App at a glance

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Why this blog post?
I am excited its finally available in the Apple app store, and I’m an advocate of Citrix + IaaS + SDWAN technologies.

Getting the Citrix Workspace app
If you are looking to update/upgrade to Citrix Workspace it’s now available on Citrix.com at – https://www.citrix.com/downloads/workspace-app/ which contains download installers for PC, Mac, Linux, HTML5 (clientless) and hyperlinks to the app for each major app store e.g Chrome, Microsoft, Apple and Android vs. search for it in your app store using the search term “Citrix Workspace” from your smart device e.g for iOS https://itunes.apple.com/us/app/citrix-receiver/id363501921?mt=8.

Upgrading clients to Citrix Workspace app
Smart devices (Mobile)
The Citrix Receiver to Workspace upgrade on smart device(s) is simple, the app store of your chosen smart device e.g iPhone will notify you of any/all pending mobile app updates and you can simply tap to begin the upgrade as seen in the below short video. I’d like to point out this is my personal bring-your-own (BYO) device so it’s not enrolled into the corporate UEM solution as I consume + access corporate LOB apps when right vs. relevant in emergency scenario’s via my corporate Windows 10 Citrix virtual desktop (XenDesktop), Slack is for the Citrix Technology Advocate (CTA) and iGel Community channels and ShareFile Workflows, Citrix SSO is for testing purposes.

PC, Mac, Linux (Machines/Laptops/Devices)
Now lets take a look at traditional/current workplace end-points that we consume as when/how within our workspace. The example below depicts me as a Citrix SysAdmin (lets test this prior to a PROD rollout organisation wide) so download the Citrix Workspace app installer from – https://www.citrix.com/downloads/workspace-app/ for your choosen end-point, and be sure to visit eDocs at – https://docs.citrix.com/en-us/citrix-workspace-app.html to check out the deployment configuration options for your organisations supported end-point(s) strategy e.g Thin Clients, CYO, BYO, Corporate issued.

What can I do with Citrix Workspace app?
Begin exploring the Citrix Workspace app web page at – https://www.citrix.com/products/workspace-app/ to learn about the business outcomes, transformation capabilities now enabled by IT (not just a cost centre anymore) and end-user value + benefits + experience. If you are short on time then watch the below embedded video which provides a brief overview in little over a minute, however if you do have time then please read this blog post entitled “Citrix Workspace App – Answers to Your Burning Questions” on Citrix.com – https://www.citrix.com/blogs/2018/06/01/citrix-workspace-app-answers-to-your-burning-questions/ and be sure to read the comments section at the bottom of the blog post.

For Citrix SysAdmins, Consultants
Download the “Citrix Workspace App 1808 Feature Matrix” today at – https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-receiver-feature-matrix.pdf to learn what is vs. what isn’t available e.t.c.

Understanding the Citrix + ServiceNow Integration

The following content is a brief and unofficial prerequisites guide to setup, configure and deploying the ServiceNow ITSM Adapter (Connector) version 1.0.8 for Citrix XenApp & XenDesktop Service prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or leading best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
IT SERVICE MANAGEMENT – itsm
XENAPP/XENDESKTOP – xad
SERVICENOW – sn
CITRIX CLOUD – cc

Technology Introduction?
The Citrix ITSM Adapter (Connector) is now available in the SN App Store – https://store.servicenow.com/sn_appstore_store.do#!/store/application/bb5ca9a2db9bd700677d3437b996190f/. So what does this actually mean for you and your organisation? If you are a Citrix + ServiceNow customer the integration or rather release of the ITSM Connector allows for the automated provisioning of Citrix virtual apps & Citrix virtual desktops, including monitoring and management via the Citrix Cloud Connector. The offering includes defined roles and permissions for End-users (request new virtual apps, desktops or even reset there own sessions) vs. Administrators defined for Citrix (Consumer of ITSM, adds XAD and or Site Aggregation Service e.t.c ) vs. ServiceNow (Performs the integration).

Suggested read the following announcements “Introducing Citrix Integration with ServiceNow” – https://www.citrix.com/blogs/2018/08/20/introducing-citrix-integration-with-servicenow/, “Citrix and ServiceNow Improve Workspace Automation and Employee Experience” – https://www.businesswire.com/news/home/20180820005155/en/Citrix-ServiceNow-Improve-Workspace-Automation-Employee-Experience. Finally relive/recap from Citrix Synergy 2018 surrounding the initial ServiceNow Integration announcement below.

Architecture Overview

The diagram (page3*) above is from the Citrix + ServiceNow documentation which deceits the follow of communication and traffic.

Brief Deployment Overview of the ServiceNow ITSM Adapter for Citrix Virtual Apps & Desktops
1. I would strongly advise that you download, read the documentation below carefully in the following suggested order as well.

– CC ITSM Guide* – https://store.servicenow.com/appStoreAttachments.do?sys_id=3781a14ddbfb9b002b9ed040cf96197e
– Installation (Guide) of Citrix ITSM Connector** – https://store.servicenow.com/appStoreAttachments.do?sys_id=7381a14ddbfb9b002b9ed040cf96197f

2.1. If you have not already sign-up to CC following the on boarding process carefully for new vs. existing customers – https://docs.citrix.com/en-us/citrix-cloud/overview/signing-up-for-citrix-cloud/signing-up-for-citrix-cloud.html.
2.2. Refer to the ServiceNow documentation for on-boarding of new vs. existing customers – https://docs.servicenow.com/category/london.
3. You’ll need to obtain a “Client ID” and “Secret” from Citrix Cloud e.g https://docs.citrix.com/en-us/xenapp-and-xendesktop/service/install-configure/cloud-connectors-install.html along with your AD user domain (You’ll know what that is).
4. Complete the setup & configuration of the Citrix ITSM connector with your organisations ServiceNow SysAdmin by installing the connector from the ServiceNow app store – https://store.servicenow.com/sn_appstore_store.do#!/store/application/bb5ca9a2db9bd700677d3437b996190f/.
5. Navigate to the newly provisioned connector in ServiceNow for Citrix select “Home” and complete the simple on-baording process which will take you to Citrix Cloud and you’ll see “IT Service Management Adapter” service available subscribe to it. Next return to ServiceNow.
6. Authenticate to Citrix Cloud from ServiceNow entering the pre-created “Client ID” and “Secret” and once authed its IMPORTANT select the CORRECT “Customer ID” and commit.
7. You can now utilise the available ServiceNow Sysadmin tools to configure your chosen XAD environment. See listed documentation links for details for configuring for XAD Service however for now I am going to focus on on-premises XAD environment integration which requires the use of the Site Aggregation feature available from Citrix Cloud – https://citrix.cloud.com/. To setup Site Aggregation following this eDocs article – “Add an on-premises Site to Citrix Workspace” – https://docs.citrix.com/en-us/citrix-cloud/workspaces/add-on-premises-site.html, note you will need to install + deploy the Citrix Cloud Connector within your resource location to communicate with the XAD environment on-premsies e.g 7.x FMA Site (NOTE: Full XAD SysAdmin credentials are required!) which needs to be added under the IT Service Management Adapter Service in CC. You can now return to the ServiceNow Sysadmin tools for the Citrix ITSM and begin configuring for Citrix virtual apps & desktops as page 5 of the installation guide**

I’ll publish a more detailed blog post in a follow-up blog article or I may update this blog post so stay tuned folks.

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Citrix Workspace app is released Hello World

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Introduction
What is Citrix Workspace app? It brings together all your LOB tools which in todays modern world consists of (virtual/micro/installed/mobile) apps, SaaS, desktops & content. I’ve embedded a sample of what this actually looks like below.

Overview
The new Citrix Workspace app way more than purely an upgrade of Citrix Receiver e.g grey to blue icon and a skin change, this NEW Citrix client app release is simply extraordinary, working for Citrix I can be considered bias however once you actually begin to consume the Citrix Workspace app you’ll understand exactly what I mean. Citrix Workspace app is for me all about an experience, and that experience is extraordinarily AWESOME! As I begin consuming my LOB (Line of Business) tools wherever I am + want and in a setting/context that suites me (home, Paddington vs. partner offices, trains, taxi e.t.c) the chosen LOB tool delivered context can change dependant upon criteria (I won’t be covering this today) or how IT (say YES!) has chosen to deliver the LOB tool through Citrix Access Control Service – https://docs.citrix.com/en-us/citrix-cloud/access-control/get-started.html.

I now have all my content available all in the same AWESOME app thank you Citrix Content & Collaboration aka ShareFile. I can upload, download and even favourite particular content e.g “L-J’s H1/2 Citrix Partner Tech Super Deck” which is then available directly from the home view/tab. In the below example I am uploading the LeasePlan Citrix SD-WAN case study – https://www.citrix.co.uk/customers/leaseplan-en.html and the actual video is available at – https://www.youtube.com/watch?v=4Hq-yryxfS0 take a look and remember to listen to the outcomes Citrix SD-WAN provides LeasePlan.

How do I get started today?
Firstly I will do a more detail blog post on getting it all up and running with use cases time dependant of course.

1.Start by navigating to https://docs.citrix.com/en-us/citrix-workspace-app.html and then goto Citrix.com and login with your access details, next navigate to https://www.citrix.com/downloads/workspace-app/ and download Citrix Workspace app for your chosen end-point. If you are running a TP of Citrix Workspace app code base please UNINSTALL it prior to installing the GA production code base as a few community individuals I know had issues upgrading from TP code base. I would like to state for the record I upgraded from PRODUCTION Citrix Receiver to the Citrix Workspace app for Mac 1808 on my Mac without ANY issues see below tweet.

2. Please carefully read the System Requirements for your chosen platform here is the link for Mac – https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/system-requirements.html and Windows https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/system-requirements.html.

3. Review the installation guidance for Mac – https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/install-configure.html and Windows – https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/install.html.

4. Please carefully read the configuration of Workspace app for Mac – https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/configure.html
and Windows – https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/install.html e.t.c. for other platform and if you are looking for multi-monitor support or Mac – https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/improve-user-experience.html#using-multiple-monitors for Windows – https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/improve.html#multi-monitor-support, and securing communications between Workspace app and your StoreFront for Mac – https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/secure-communications.html and Windows – https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/secure-communication.html (Pay attention to deprecated cipher suites node) and finally if your are you a Smart Card user pay attention to the recitations at the bottom of both docs for Mac – https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/requirements-for-smartcard-authentication.html and for Windows – https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/authentication/config-smart-card.html and for WIF 5.4 (yes I know really however some of you still may need it while your upgrading to XAD 7.x platform) https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/secure-communication/config-smart-card–for-web-interface.html.

5. Sign-up vs. Login to Citrix Cloud today and trial vs. acquire a Citrix Cloud service e.g ShareFile Service or the XAD Service and if you want to aggregate on-premises LOB apps into the new Citrix Workspace experience then setup “Site Aggregation” today. To learn how please read this CTXS blog post and watch the embedded YouTUBE video which provides a how-to overview at – https://www.citrix.com/blogs/2018/08/03/site-aggregation-for-citrix-workspace-is-now-ga/.

Thats all folks for now on the technical overview its brief I know so I will follow-up in future with more detailed overview + how-to e.t.c either here or on the https://www.mycugc.org website in the experts area.

Upgrading to Citrix Workspace from Citrix Receiver for smart devices

In Closing
I work for Citrix, I have been a Citrix + IaaS advocate for well over a decade (now SD-WAN swell) so I am mostly likely bias you’ll think however Citrix Workspace app is truly AWESOME and way more than what you see at a glance, I encourage you all to begin consuming it today to see for yourself just what I am talking about and why I personally say its “AWESOME“.

Now who is ready for that 4 lettered Elephant?

The views expressed here are my own and do not necessarily reflect the views of Citrix.

GOOD LUCK Everyone!

Now who is ready for ready for that 4 lettered Elephant? Its 4 more sleeps as my youngest would say, Citrix have a microsite at – https://lnkd.in/eJS8NYb where you can start with Readiness activities or if you don’t have the time start by reading – https://lnkd.in/dyvaE32 however you CANNOT achieve readiness in 4 sleeps at this point in time, so please don’t push nor rush IT + Compliance teams at this point as this will naturally lead to mistakes that are overlooked vs. misunderstood vs. misinterpreted and will likely be continually missed moving forwards as the documentation around your readiness has been completed, that is until a #security indecent occurs like #mailware infection or a #hack that breaches your organisation and then compromises the #Pii of your employees, customers and 3rd parties.

It is never to late to start your Readiness activities however you will need to accept that you most likely will not be ready come the 25 May 2018 at this point. If you need help & support just ask your #Citrix representative or one of our Partners.

I originally posted the above on my LinkedIn feed on 21/05/2018 here – https://www.linkedin.com/feed/update/urn:li:activity:6404226031158325248, including that even WordPress’s latest release allows for removal of “Personal Data” as a feature check it out – https://www.linkedin.com/feed/update/urn:li:activity:6404291195916288000 so if you blog using WordPress like I do i’d suggest that you perform this update :-).

Finally I am not Data, Privacy nor Compliance Practitioner or Officer so this blog serves as awareness only, so please please please if you are serious and want help and you prefer to remain anonymous even to trusted Citrix Partners about your Readiness status then I would strongly urge you and your organisation if your within the United Kingdom to please visit the Information Commissioner’s Office (ICO) website on the topic at – https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/ to get started today or visit the EU website for organisations outside of the UK but in the EU or global organisations outside of the EU for guidance – https://ec.europa.eu/info/law/law-topic/data-protection_en or http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32016R0679.

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Citrix Innovation Award Finalists for #CitrixSynergy 2018

Its that time of the year where you Citrix customers, partners can vote for your favourite Citrix Innovation Award Finalist.

This year see’s a great mixture of customers in different markets all leveraging Citrix technologies as the enabler for transformation within there organisations to embrace a new way of working or #ThisIsHowTheFutureWorks powered by Citrix Networking, Workspace and Security & Platform Analytics from https://www.cloud.com/.

I would encourage you to watch all three videos describing there journey before casting your vote as there is some really great innovation happening within these Citrix customers and if you want to get started visit https://www.citrix.com or https://www.cloud.com/ today.

Beazley from the UK – Insurance

Quote “A new mindset to work wherever I am, because I have the tools that Citrix provides and Beazley…” – @dalesteggles

Health Choice Network, US – Healthcare

WAGO, Germany – Engineering

All the very best to this years Finalists.

The views expressed here are my own and do not necessarily reflect the views of Citrix.