Tag Archives: mVPN

My 30 Days of Citrix SecureNotes

The views expressed here are my own and do not necessarily reflect the views of Citrix.

The past 30 days I thought I’d try a XenMobile secure app I’d honestly never really used before as I store my notes within a secure app which is only accessible from my Citrite Windows 7-10 virtual desktop. This blog is a summary of my views about using Citrix Secure Notes why I am now going to switch to Secure notes from my primary note taking app and its NOT a traditional noting taking app at all!. It is also worth mentioning that before I begin discussing Secure Notes I personally have never really found a note taking app that meets my personal requirements vs. DEMANDS maybe that is because I been doing personal/business web development with languages such as PHP, HTML(5), CSS, Javascript in my personal time since I was a teenage so prehaps I’m looking for something that looks vs. feels like something i’d develop one day? Who knows! For now I’ll leave this thought as it stands and back to Secure Notes!

I thought i first start off with a tour of Secure Notes followed on by my personal views and thoughts of using Citrix’s Secure Notes thereafter.

Tour of Secure Notes

1. You can login from a web browser at http://securenotes.citrix.com and if you want to sign-in via your organisations IdP select “Log in with my company credentials
2.Enter in your organisations ShareFile subdomain e.g MyOrgName
3. It will redirect you to you’re organisations IdP login where you will be prompted for a username + password and potentially another form of authentication like a receiving a telephone call, virtual token or asked to verify yourself using your biometric authentication.
4. Once you are signed in your can begin creating a note (secure website version of Secure Notes) by providing it a heading and then in the body text your notes or drag and drop pictures, tag your notes and assign it to a notebook (collection of notes perhaps by project vs. organisation vs. team meetings e.t.c), delete unwanted or irrelevant notes, set a reminder against a note, favourite the note or search of other notes that you’ve created.
5. Now you can see in this image that I have been using for sometime now its still less than 30 days but I’m using notebooks to assign my notes by partner, customer vs. major events and i’ve tagged selective notes that require a follow-up and then I remove tags once its completed.
6. I have switched to the Notebooks view from theAll Notes which organises your notes based upon your created notebooks in my case by customer, partner & events and then I assign my notes to these notebooks so i can easily navigate notes for example by a partner or just use the search filter (whats right vs. relevant to you).
7. All your notes are stored securely within your ShareFile personal folder, and if your using Drive Mapper with your Citrix virtual apps & desktops the path to see your notes is at – “S:\Personal Folders\WorxNotes.root” and it does not matter whether your creating your notes using the website version of Secure Notes at – http://securenotes.citrix.com or even if you create your notes using the secure XenMobile enabled app called “Secure Notes” which is available from the public app store for iOS – https://itunes.apple.com/us/app/citrix-secure-notes/id1157570015?mt=8 and Android – https://play.google.com/store/apps/details?id=com.citrix.note.droid&hl=en_GB and controlled by XenMobile MDX technology to stop cut, copy and paste. You can learn more about MDX by reading the XenMobile security white paper available at – https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/xenmobile-security-understanding-the-technology-used-by-xenmobile.pdf.
8. If I now switch to a mobile world and I mean using a smart phone or tablet and for convenience sake I’ll be using the Secure Notes app I can see that I have the similar same capabilities and functionality vs. the secure website versions.
9. I can insert a picture, tag it, favourite it, set a reminder e.t.c but now I can record audio.
10. I can create my notes offline and when your back online it will sync your note(s) back up to ShareFile and you’ll notice the red cloud icon disappear.
11. Send your notes as an embedded message within Secure Mail body vs. PDF file attachment by selecting your preferred choice.

My Personal Views

Lite Tech Overview of Secure Notes
Review all the features and caveat at – https://docs.citrix.com/en-us/xenmobile-apps/10/secure-notes.html

1. Currently only iOS 9-10, Android 5-8 phones BUT its not supported on Tablets!*
2. Selecting a storage location for your notes upon setting up the app your asked if your prefer to store your notes in Microsoft Exchange Server or for your Secure Notes + within a ShareFile StorageZone. You can provide users with a choice of both upon on-boarding within the Secure Notes app.
3. Once users have been setup the XenMobile Secure Hub agent can handle SSO or push the app to users whom have enrolled into XenMobile’s MDM.
4. Supported file formats include – *.M4A, *.JPEG, *.PNG, *.BMP, *.GIF, *.WebP for rich editing experience.

Fronting XenMobile 10.x.n with NetScaler 10.5.x.n – 11.x.n

The following content is a brief and unofficial prerequisites guide to setup, configure and test a NetScaler Gateway 10.5.x.n or NetScaler Unified Gateway 11.x.n fronting a XenMobile 10.x.n XMS virtual appliance prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names

Deployment Preparation Overview (DRAFT & MAY CONTAIN ERROR(S))
0. The section also contain the pre-requite, system requirements for each virtual appliance (V/A) for NetScaler and the XenMobile Server (XMS).
1. Review the XenMobile comparability matrix at – http://docs.citrix.com/en-us/xenmobile/10-1/xmob-system-requirements/xmob-10-understand-compatibilitymatrix-con.html to choose the correct NS build vs. XMS build.
2. Download the V/A’s for each at signing in with your Citrix partner access details.
3. You need an SSL certificate a wildcard is recommend for simplicity and this should be using at min a 2048-bit key for your CSR that you submit to your CA. If you are experiencing the following issue enrolment issue Profile Installation Failed “The server certificate for ‘https://’ is invalid“ the please review http://axendatacentre.com/blog/2015/03/29/xenmobile-10-0-poc-considerations/ to help resolve this issue.
4. Generate an APNS certificate following this process at http://docs.citrix.com/en-us/xenmobile/9/xmob-dm-config-requesting-apns-con.html and sign your APNS certificate with Citrix at – https://xenmobiletools.citrix.com/.
5. You need to be aware that the port communication between the different components has changed and also the placement of the XMS V/A in XenMobile 10. A network diagram can be viewed at – http://docs.citrix.com/en-us/xenmobile/10-1/xmob-arch-overview-con.html I would recommended that you please refer to the figure 4. MDM and MAM modes and also figure 5. Cluster deployments.
6. XenMobile 10 today as of writing this blog post requires the following FQDN and IP ADDR reservations to be made available when fronting a XMS V/A with NS appliance either virtual or physical 10.5.x.n and 11.x.n. Please note that for simplicity I will refer to a NetScaler Virtual Appliance V/A from here on in.

a – 1x Public routable FQDN for MDM e.g enroll.axendatacentre.com
b – 1x Public routable static IP addr that resolves to the MDM FQDN
c – 1x Public routable FQDN for MAM e.g apps.axendatacentre.com as Secure/Worx’s apps utilise a mVPN via WorxHome now SecureHub
d – 1x Public routable static IP addr that resolves to the public FQDN MAM
e – 1x DMZ private static IP addr for Gateway for your mVPN traffic
f – 1x DMZ private static IP addr for Load-balancing the MAM traffic
g – 1x DMZ private static IP addr for MDM traffic e.g enrolling and on-going device mgmt.
h – 1x DMZ private static IP addr for the actual XMS V/A

Sample PoC Diagram
* refers to the “.axendatacentre.com” ending the FQDN.

MDM (b) Firewall MDM (a/g) NetScaler Installation FQDN (h) XMS
MAM (d) MAM (c/e/f)

7. NetScaler today as of writing this blog article requires the following IP ADDR reservations for NetScaler to allow you to front Citrix e.g “XenMobile”, ShareFile e.t.c and none-Citrix workloads e.g web services, exchange servers, application servers and much more.

– 1x DMZ private static NetScaler IP addr
– 1x DMZ private static NetScaler Mgmt IP addr for mgmt. of your NS virtual or physical appliance
– 1x DMZ private static Subnet IP addr for the NetScaler to access resources within your TRU network

8. Once you have successfully deployed your XMS use the built-in 30 day licenses for the initial configuration then allocate some eval licenses against the XMS hostname. You can allocate XM 10 licenses by choosing the “MDM/Enterprise 99 User” from – http://store.citrix.com/store/citrix/en_US/pd/productID.306222300/ThemeID.33753000. Once you have licensed the XMS V/A then proceed to successfully deploy the NS V/A and login into the NS V/A mgmt. interface which will be the NS’s mgmt IP addr find the HostID or utilise the following CTX article entitled “How to Allocate NetScaler VPX Licenses” – http://support.citrix.com/article/CTX133147 which will be required to license your NS V/A. Once you have the HostID visiting the Citrix Evaluation Store at – http://store.citrix.com/store/citrix/en_US/cat/ThemeID.33753000/categoryID.63401700 and allocate as an eXaMpLe a 3000 VPX at platinum for 90 days at – http://store.citrix.com/store/citrix/en_US/pd/productID.278306700/ThemeID.33753000 and also allocate a “Universal 99 Concurrent User Connection” from – http://store.citrix.com/store/citrix/en_US/pd/productID.282559700/ThemeID.33753000 once again for 90 days.
9. Reboot both the NS, XMS V/A and validate that they are back up and running and functioning as expected using the CLI and or the Admin WebUI’s of each V/A.

Let’s Deploy XMS fronted by a NS (DRAFT & MAY CONTAIN ERROR(S))
1. Login into NS Admin WebUI and navigate to the licensing tab and validate that you have all green ticks and ensure that you have 99-104 Universal licenses if not please read step 8 above before proceeding.
2. In the bottom left-hand corner click on “XenMobile” and select “XenMobile 10” from the dropdown list on the XenMobile initial wizard welcome page.
3. Under the NetScaler for XenMobile section to the left-hand side select the following “Access through NetScaler Gateway” (MAM e.g Worx’s Apps) and “Load Balance XenMobile Servers” (MDM) and then click on Continue.
4. Enter in the IP addr e and leave the port as 443 and provide a Virtual Server Name then click Continue.
5. Select and existing wildcard card certificate or upload a new wildcard certificate then click Continue.
6. Select and existing LDAP binding or create a new LDAP binding and then click Continue. Example of a Base DN for the domain axendc.co.za with domain users residing with the default Users folder within AD would e.f “Cn=Users,dc=axenc,dc=co,dc=za“.
7. Under Load-Balancing FQDN for MAM enter in a for the FQDN and for the IP addr beneath is enter in IP addr f and then click Continue. Please leave the defaults as is for now BUT please be aware that we will are not be performing any SSL Offloading, split tunnelling.
8. Select the same SSL cert as per step 5 above unless its NOT a wild card certificate in-which case then please upload the SSL cert for the MDM FQDN before proceeding. Click Continue.
9. Click “Add Server” under the XenMobile Servers section and enter in IP addr h and the click Continue. Note: Port for communication is 8443!
10. Click “Load Balance Device Manager/XenMobile Servers“.
11. Enter in the IP addr g and alter or leave the default name of the Virtual Server and click Continue. Note: Communication is HTTPS or SSL_Bridge as we choose not to perform HTTP or SSL Offloading in step 7 above.
12. You’ll notice that your XenMobile Servers IP addr’s are already automatically inserted under the XenMobile Servers section click Continue. Note: The Ports for communication are 443, 8443!
13. Click Done!
14. You have now successfully deployed a single XMS V/A fronted by a NS V/A. Once the wizard has completed you can click Edit under the “NetScaler Gateway” section on the top right-hand side under the Test Connectivity button to back into the wizard and modify the split tunnelling options to meet your organisations needs and or requirements.

XenMobile AppController 9.0

The following content is a brief and unofficial prerequisites guide to setup, configure and test XenMobile AppController 9.0 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names

New & Existing XenMobile AppController (XAC) Admin & User Consoles
1: The NEWEST console is a troubleshooting one which is accessible at https://XAC-FQDN:4443/ControlPoint/support which allows troubleshooting of NetScaler Gateway, XenMobile Device Manager
2: Control Point Admin console – https://XAC-FQDN:4443/ControlPoint/
3: Hidden Admin console – https://XAC-FQDN:4443/admin.
4: Receiver for Web (RfW) provides user access to SaaS, Web-links – https://XAC-FQDN:4443/Citrix/StoreWeb/ natively. You can integrate XAC with StoreFront to enumerate published Windows apps, Sever and Desktop VDI’s from XenApp, XenDesktop 7.x.

What’s New
0: XenMobile Security PDF document – http://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/xenmobile-security.pdf and XenMobile security microsite is also available at – http://www.citrix.com/products/xenmobile/tech-info/mobile-security.html.
1: Support for Windows Phone 8.1 MDX Policy’s for WorxMail and WorxWeb only – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-worx-about-wrapper.html. You can learn how to wrap Worx apps for Windows Phone 8.1 using this useful CTX article entitled “FAQ: Windows Phone 8.1 and XenMobile 9” – http://support.citrix.com/article/CTX200105 and also watching the following video below from Citrix TV.

2: New troubleshooting and support console that can download logs, perform connectivity tests and upload logs to http://taas.citrix.com. The console is available at – https://XAC-FQDN:4443/ControlPoint/support once you have successful authenticated at https://XAC-FQDN:4443/ControlPoint/. You will need to know the admin access details for NSG, XAC and XDM in order to effectively use this console.

3: Wrapping iOS Worx Apps Video.

4: Wrapping Andriod Worx Apps including covering off how-to sign multiple *.APK files using a BASH script. Refer to the XenMobile 9.0 MDX Toolkit Documentation
– http://support.citrix.com/article/CTX140458 for more information once you have watched this video.

5: XenMobile 9.0 MDX Toolkit Documentation – http://support.citrix.com/article/CTX140458

Installing & Deploying XAC 9.0
1: Review and understand the systems & networking pre-requites of the XAC virtual appliance at – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-sysreqs-wrapper-con.html and http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-prepare-xenmobile-checklist-con.html.
2: Deploy the XAC virtual appliance on your chosen hypervisor and boot it and follow the onscreen instructions to apply the IP addr, DNS e.t.c and reboot upon completion connect to the Web Admin UI to compete the initialisation wizard thereafter you can begin to setup and configure your XAC virtual appliance and upload your MDX signed Worx apps and configure the MDX policies as required per app per supported platform. Don’t forget to generate and sign a CSR for the XAC and optionally sign it with your Enterprise CA (PoC/Demo environments) or a Public CA (PROD environments) and apply your own SSL certificate(s) to the XAC refer to – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-deploy-appc-cert-install-con.html or for a video demonstration watch – http://www.citrix.com/tv/#videos/9501.
3: Configuring MDX policies for Windows Phone 8.1 – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-mobile-apps-policies-wp81.html, iOS – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-mobile-apps-policies-ios-con-nike.html and Android – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-mobile-apps-policies-andr-con-1.html. Finally checkout how-to configure encryption policies – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-mobile-apps-encryption-con.html.
5: Once you have setup and configured your XAC appliance you can setup high-availability – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-ha-wrapper-con.html.
6: If you are looking for the XenMobile Reference Architecture please refer to http://support.citrix.com/article/CTX140433.

XenMobile Enterprise 9.0

The following content is a brief and unofficial prerequisites guide to setup, configure and test XenMobile Enterprise 9.0 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names

XenMobile Security
1: Citrix have published a Whitepaper in PDF format covering the security within XenMobile which can be downloaded directly at – http://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/xenmobile-security.pdf there is also a new security web page within the XenMobile microsite on Citrix.com at – http://www.citrix.com/products/xenmobile/tech-info/mobile-security.html.
2: Security harden your XDM implementation leveraging Microsoft’s leading best practises I have listed below are a few (starter) useful resources. I always believe that you should challenge the way you are manage your infrastructure periodically from the services, ports, packages running on servers to the ACL at the edge of your network to ensure that you are using the latest leading best practises for monitoring, managing and supporting your environment(s) end-2-end and often this will require input from a Server, DBA SysAdmin & network engineer.

Windows Server 2008 R2

Windows Server 2012

What’s New & Fixed
1: Support for Windows Phone 8.1 MDM API’s which include but not limited to software inventory, disabling of the camera, encryption e.t.c and for a complete list checkout – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-dm-manage-config-win-81.html.
2: New MDX policies for Windows Phone 8.1 e.g Document exchange (Open In), App restrictions, iOS e.g AirDrop, Social media integration and others.

For a full list of MDX policies for iOS checkout – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-mobile-apps-policies-ios-con-nike.html and Android checkout – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-mobile-apps-policies-andr-con-1.html and for Windows Phone 8.1 checkout – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-mobile-apps-policies-wp81.html.

3: Cloud enabled Enterprise Mobility Management (EMM) powered by with XenMobile Cloud – http://www.citrix.com/products/xenmobile/tech-info/cloud.html.

4: New RBAC options within XDM to optionally ring or disown devices.
5: IPv6 licensing is now supported for XDM 9.0 check out – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-deploy-xenmobile-licenses-con.html in addition checkout this Citrix Blog article for a set by step how-to – http://blogs.citrix.com/2014/07/02/install-license-server-for-xenmobile-device-manager-in-xenmobile-9-0/.
6: XDM clustering for multiple geographic sites so that the device management service is resilient to outages at individual sites – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-dm-manage-ha-wrapper-con.html.
7: FIPS Compliance – http://support.citrix.com/proddocs/topic/xenmobile-90/clg-appwrap-fips-con.html
8: Secret Vault for iOS and Android- http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-appc-secret-vault-ios-andr.html.
9: Penetration tested by Veracode and Gotham who are specialists in digital science and research.
10: Full a complete and full list of Whats new in XenMobile 9.0 please take a look at – http://support.citrix.com/proddocs/topic/xenmobile/xmob-understand-whats-new.html.
11: XenMobile 9.0 – Issues Fixed in This Release – http://support.citrix.com/article/CTX140926.
12: Always check in with the XenMobile data sheet for the most up to date and accurate features and details for XenMobile vs. editions at – http://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-xenmobile-the-revolutionary-way-to-mobilize-your-business.pdf?accessmode=direct.

Citrix Support Forums for XenMobile 9.0
You can access the latest online Citrix Discussions focused on XenMobile 9 at – discussions.citrix.com/forum/1487-xenmobile-9x/ and previous discussions can be found at – discussions.citrix.com/forum/302-xenmobile/, including ZenPrise 7.x.

Wrapping & Deploying Worx Mobile Apps for Windows Phone 8.1
1: This CTX article provides a lot of detailed pre-requites & FAQ – http://support.citrix.com/article/CTX200105.
2: http://blogs.citrix.com/2014/07/11/deploying-worx-home-and-worx-apps-to-windows-phone-8-1-with-xenmobile/.

Xenmobile 9 Basic Upgrade Video Demonstration

XME Supported Mobile OS/Hardware Platforms

XenMobile 9.0 MDM Policies by OS Platform

XenMobile 9.0 Compatibility Matrix
Currently the following NetScaler (Gateway) builds are supported for XenMobile 8.6 and 8.7 is and for XenMobile 9.0 the following are supported, and 10.5 reference – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-understand-compatibilitymatrix-con.html.

Worx features by Platform

XenMobile Public Key Infrastructure (PKI) Integration
Prior to implementing with XME I would suggest that you review and read through the PKI section in eDocs for XenMobile Enterprise 9.0 at – http://support.citrix.com/proddocs/topic/xenmobile-90/xmob-dm-manage-security-pki-overview-con.html so that you are aware and familiar with the supported PKI capabilities supported by XenMobile 9.0. The below embedded videos are from Citrix TV and covering the Symantec PKI integration for XenMobile 9.0.

http://www.citrix.com/tv/#videos/10866XenMobile Symantec PKI Integration Part1

http://www.citrix.com/tv/#videos/10867XenMobile Symantec PKI Integration Part2

Deploying & Hardening XenMobile 9.0
1: Here is a really good blog article to help you understand XenMobile Bandwith requirements and considerations – http://blogs.citrix.com/2014/07/10/xenmobile-bandwidth/ .
2. How-to restrict the XDM admin console from the Internet when using SSL Offloading – http://blogs.citrix.com/2014/07/14/mobility-experts-restrict-xenmobile-device-manager-admin-web-console-access-from-internet-when-deployed-in-ssl-offload-mode/.

XenMobile AppController 2.10

The following content is a brief and unofficial prerequisites guide to setup, configure and test XenMobile AppController 2.10 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
GoToMeeting – gtm
GoToAssist – gta

Understanding MDX Technologies
1: Citrix MDX technologies provides and enable IT to wrap enhanced security, traffic around mobile apps for Android and iOS. The technologies can be segregated into 3 tiers called MDX ACCESS, MDX INTERAPP & MDX VAULT when determining what policy(s) to enforce. I will not look into the capabilities of each tier at a high level.
2: MDX VAULT enables encryption of the private data storage of MDX wrapped mobile apps. Check out – http://support.citrix.com/proddocs/topic/xenmobile-87/xmob-appc-mobile-apps-encryption-con.html.
3: MDX INTERAPP allows IT to control the application fabric of MDX wrapped mobile apps e.g restricting what apps it can open in (Document Open In); opening a service of the mobile platform e.g maps when a user clicks on an address in WorxMail.
4: MDX ACCESS enables and allows IT to set a MDX wrapped mobile apps traffic to be tunnelled via a mVPN, blocked or to the internet. The mVPN can be configured with either SecureBrowse (Only internal traffic traverses up the mVPN and anything bound for the internet does not) or FullVPN (All traffic flows up the mVPN).
5: You can find more surrounding the MDX policies at these two links one for iOS at – http://support.citrix.com/proddocs/topic/xenmobile-87/xmob-appc-mobile-apps-policies-ios-con-nike.html and Android at – http://support.citrix.com/proddocs/topic/xenmobile-87/xmob-appc-mobile-apps-policies-andr-con-1.html.

Wrapping native *.APK, *.IPA mobile apps to become MDX enabled
1: Take a look at the following documentation in eDocs at – http://support.citrix.com/proddocs/topic/xenmobile-87/xmob-appwrap-toolkit-wrapper.html then the MDX Toolkit Documentation –http://support.citrix.com/servlet/KbServlet/download/37081-102-709208/MDXToolkit%20Documentation%20v1.0.pdf and video available at showing how to wrap Android mobile apps – http://www.citrix.com/tv/#videos/9465. I have embedded the video below from Citrix.com/TV:

Pre-requisites, Understanding & Installing The XenMobile 8.7 Components End-2-End for a PoC or a Demo Environment (DRAFT & MAY CONTAIN ERROR(S))
Coming soon!