Tag Archives: Remote Access

Top 10 Suggested Unified Experience Tips for Citrix Users 2016

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENDESKTOP – xd
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
EXPERIENCE 1st – x1
XENAPP – xa
VIRTUAL DESKTOP – vd
THINWIRE COMPATIBLE MODE – tcm also known as ecm or thinwire+
SELF-SERVICE PASSWORD RESET – sspr
VIRTUAL GPU – vgpu
PROOF OF CONCEPT – poc

Suggested Top 10 for 2016
This is numbered 1 through 10 but in reality is in no particular order!

1. E-mail discovery for Citrix Receiver using DNS SRV records – http://docs.citrix.com/en-us/receiver/windows/4-3/receiver-windows-install-wrapper/receiver-windows-cfg-command-line-42.html internally and externally on the Gateway – http://docs.citrix.com/en-us/netscaler-gateway/10-1/ng-xa-xd-integration-edocs-landing/ng-clg-integration-wrapper-con/ng-clg-session-policies-overview-con/ng-clg-storefront-policies-con/ng-clg-storefront-email-discovery-tsk.html.
2. Implement SplitDNS or more technically correct “split-horizon DNS” – https://en.m.wikipedia.org/wiki/Split-horizon_DNS my favourite personally over email based discovery :-)!
3. Brand your NetScalers (Unified) Gateway – http://docs.citrix.com/en-us/netscaler-gateway/11-1/vpn-user-config/custom-portal.html and App Store (StoreFront) – http://docs.citrix.com/en-us/storefront/3-7/manage-citrix-receiver-for-web-site/unified-receiver-experience.html to match and keep it clear, clean and simple!

4. Implement HDX Adaptive Display v2 available in 7.11+ – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/reference/ica-policy-settings/graphics-policy-settings.html as your default Graphics Mode and if you can’t then Thinwire Compatible Mode – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/hdx/thinwire.html.

5. If using Skype for Business 2015 or 2016 implement the HDX RealTime Optimisation Pack 2.x.n http://docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-optimization-pack-overview.html to offload the video/audio to the local end-points (Windows, Mac and Linux) saving on backend compute and density loss for XenApp.*

6. Implement domain pass-through for internal users – http://docs.citrix.com/en-us/storefront/3-7/plan/user-authentication.html.
7. Deploy the (latest) HTML5 Receiver for remote access – http://docs.citrix.com/en-us/receiver/html5/2-2/user-experience.html.

8. When using Citrix Receiver for Windows (with HDX engine 14.4), the GPU can be used for H.264 decoding wherever it is available at the client – http://docs.citrix.com/en-us/receiver/windows/4-5/improve.html.
9. Deploy Self-Service Password Reset (SSPR) – http://docs.citrix.com/en-us/self-service-password-reset/1-0.html.

10. The most difficult to justify probably re the cost(s) but assigning a low end vGPU GRID profile or utilising the Intel Iris Pro Graphics with XenServer 7 to provide enough/suitable GPU capacity to all virtual apps & desktops (oldISH and modern) provides a much better experience so setup a PoC to see and try if for yourself and finally NVidia now supports H.264 offloading onto there GRID Cards in 7.11 🙂 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9.

XenApp 7.6 XenDesktop 7.6 including Feature Pack (FP) 1

The following content is a brief and unofficial prerequisites guide to setup, configure and test XenApp 7.6, XernDesktop 7.6 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
VIRTUAL DELIVERY AGENT – vda
LIGHT WEIGHT DIRECTORY PROTOCOL – ldap
ACTIVE DIRECTORY – ad
CERTIFICATE SIGNING REQUEST – csr
CONNECTION LEASING – cl
FULLY QUALIFIED DOMAIN NAME – fqdn
RECEIVER FOR WEB – rfw
CERTIFICATE AUTHORITY – ca
STOREFRONT SERVICES – sfs
PUBLIC KEY INFRASTRUCTURE – pki
NETSCALER GATEWAY – nsg
SECURE TICKET AUTHORITY – sta
DOMAIN NAME SERVER – dns
DYNAMIC HOST CONFIGURATION PROTOCOL – dhcp
FEATURE PACK – fp

What’s New now with Feature Pack 1 (FP1)
0: If you are new to XenDesktop 7.x, XenApp & XenDesktop 7.5, 7.6 then I would suggest that you begin by reading and reviewing the Technical Overview of XAD 7.6 – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-architecture-article.html and follow on by understanding the System Requirements for XAD 7.6 at – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-system-requirements-76.html.
1: XenApp – http://www.citrix.com/products/xenapp/whats-new.html.

2: XenDesktop – http://www.citrix.com/products/xendesktop/whats-new.html. 3: How to setup and configure session pre-launch and lingers for XAD 7.6 – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-dg-manage-sessions.html#xad-dg-manage-sessions__prelaunch-linger including a video from Citrix TV is embedded below. 4: Connection Leasing (Previously or rather similar to Local Host Cache (LHC) under XenApp 6.x and downwards) provides the ability to allow end-users within your organisation the ability to continue to access Citrix published desktops, applications even if your MS SQL highly available database is offline using the new feature in XAD 7.6. Please note that you should always still have a H/A SQL database environment in-place and connection leasing does require the 7.6 VDA. For more information please read and review – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-connection-leasing.html#xad-connection-leasing. 5: How-to perform a XenApp 6.5 migration – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-xamigrate.html#xad-xamigrate and the general eDocs node that covers off migrations from previous versions of XenApp 6.x and XenDesktop 4.x, 5.x are covered at – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-upgrade-existing-environment.html. 6: Overview & Understanding High Definition eXperience (HDX) under XAD 7.6 including Flash and USB/Drive redirection, GPU Sharing and Network traffic priorities – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-hdx-landing.html. 7: For a complete and full list of what’s new in XenApp 7.6 and XenDesktop 7.6 take a look at – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-whats-new.html. 8: What’s new in the XAD 7.6 FP1? Check out http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-whats-new-7-6fp1.html for a list of the full details. I’ve provided summary below of what it includes: – Session Recording which/was formerly Smart Auditor. – Updated Citrix Licensing. – Updated Director which includes enable/disable session recording for the detail check out http://support.citrix.com/article/CTX142260. – HDX Real-Time Optimization Pack 1.7 for Microsoft Lync 2013 the details here at – http://support.citrix.com/proddocs/topic/hdx-realtime-optimization-pack-17/lync-realtime-optimization-pack-17.html. Detailed How-to Upgrade to Citrix Receiver 4.2.x.n 1: Learn what is required in order to perform an upgrade of your existing Citrix Receiver 3.4 implementation to to 4.2.100 by download this handy and useful PDF best practises guide at – http://docs.citrix.com/content/dam/en-us/receiver/windows/4-2/downloads/Receiver_for_Windows_4.2_Upgrade_Best_Practice_Guide.pdf. 2: It is also worth mentioning that the current new Citrix Receiver for Windows 4.2.x.n now supports TLS 1.1, 1.2, Start menu integration & shortcut management, USB 3.0 and so much more please check out – http://support.citrix.com/proddocs/topic/receiver-windows-42/receiver-windows-42-about.html#receiver-windows-42-about for more information so upgrading does and will provide numerous useful benefits for CTX SysAdmins and there end-users. Upgrading & Migration
1: XenApp 7.5 Migration Guide – http://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/xenapp-75-migration-guide.pdf.
2: Upgrading & Migration Microsite for XenApp 6.x to XenApp 7.5 – http://www.citrix.com/products/xenapp/tech-info/upgrade.html.
3: Introduction to XenApp 7.6 Upgrade Planning recorded GoToWebcast from 07/102014 available at – https://citrix.webcasts.com/viewer/event.jsp?ei=1040823. If you would any overview please read the orginal events web page at – http://www.citrix.com/events/introduction-to-xenapp-76-upgrade-planning.html. Citrix Education
1: CXA-104 Citrix XenApp 7.6: Overview – – http://training.citrix.com/mod/ctxcatalog/course.php?id=925. 2: CXA-105 Getting Started with Citrix XenApp and XenDesktop 7.6 – http://training.citrix.com/mod/ctxcatalog/course.php?id=973 3: CXA-208 Moving to XenApp 7.6 – http://training.citrix.com/mod/ctxcatalog/course.php?id=1096. 4: CXD-105 Citrix XenApp and XenDesktop Help Desk Support – http://training.citrix.com/mod/ctxcatalog/course.php?id=1011. GUI Installation & Overview for XenApp 7.6, XenDesktop 7.6
1: XenApp 7.6 Reviewers Guide provides a simple installation overview which can be downloaded at https://www.citrix.com/content/dam/citrix/en_us/documents/oth/xenapp-reviewers-guide.pdf and the XenDesktop 7.6 equivalent can be found at – https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/xendesktop-reviewers-guide.pdf. Unattended Installation of XAD 7.6 Infrastructure Components & The VDA
1: The installation executable is located at x64\XenDesktop Setup\XenDesktopServerSetup.exe within the installation media path. The below is an example and simply replace x with mounted ISO, CD/DVD drive letter or the UNC path to the XAD7.5-6 installation media. If you do not include the /xenapp switch it will automatically install XenDesktop.

x:\x64\XenDesktop Setup\XenDesktopServerSetup.exe /xenapp /components controller,desktopstudio /configure_firewall

2: Sample installation code to insert into a batch script from Citrix eDocs that will install the VDA on Desktop OS as a master image and it will include Citrix Receiver.


x:\x64\XenDesktop Setup\XenDesktopVdaSetup.exe /quiet /components
vda,plugins /controllers “Contr-Main.mydomain.local” /enable_hdx_ports /optimize
/masterimage /baseimage /enable_remote_assistance

If you are looking for how-to install the VDA for groups of machines in AD the please checkout this eDocs node the batch script that will allow you to install/configure or even remove the VDA – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-install-vda-adscript.html.
3: For more detailed information check out – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-install-command.html.

High-Definition user eXperience (HDX) 1: So what is HDX? That’s a very good question an introduction whitepaper to your questions can be found at – http://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-hdx-technologies.pdf. 2: Now that you’ve read through the whitepaper you will want to begin configuring and testing some of the HDX policies in Studio to test out HDX capabilities. Start with reading through the HDX eDocs node at – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-hdx-landing.html. If your more interested in HDX 3D Pro which leverages GPU cards installed on workstations, servers within the data centre then I would suggest to start by reviewing – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-hdx3dpro-intro.html. For a visual aid surrounding of how GPU technologies with work XenApp & XenDesktop take a look at how GPU pass-through works at – http://www.nvidia.com/object/xenapp.html for with XenApp and for a vGPU works for XenDesktop check out – http://www.nvidia.com/object/virtual-gpus.html. 3: High Definition User Experience template policy in Studio explained and feedback requested – http://blogs.citrix.com/2014/11/13/citrix-studio-templates-help-needed-out-of-the-box-configuration-for-xendesktop-and-xenapp/. Citrix Unveils New Version of Market Leading Third-Generation Unified Platform for Application and Desktop Virtualization
http://www.citrix.com/news/announcements/aug-2014/citrix-unveils-new-version-of-market-leading-third-generation-un.html Citrix Offers Technology Preview of Linux Virtual Apps and Desktops Delivered from XenApp and XenDesktop

http://www.citrix.com/news/announcements/aug-2014/citrix-offers-technology-preview-of-linux-virtual-apps-and-deskt.html Deploying Unified Communications (UC) Lync 2010/2013 1: Lync Feature Matrix is available at – http://support.citrix.com/article/CTX200279 which is very useful for understanding what is and what isn’t supported and whether you need to deploy either the HDX Optimisation Pack of the Microsoft VDI Plug-in. 2: Delivery options for deploying Microsoft Lync for XenApp 7.6 or XenDesktop 7.6 explained in detail at – http://blogs.citrix.com/2014/10/23/delivering-lync-from-xenapp-and-xendesktop/. I’ve summarised your options below: – Generic HDX Realtime * Pure ICA/HDX between two end-points and the infrastructure. – HDX RealTime Optimization Pack for Lync® * Optimised softphone with offloading of the media engine by Citrix Note: 1.6 is for Lync 2010 and 1.7 is for Lync 2013 check out 1.7 – http://support.citrix.com/proddocs/topic/hdx-realtime-optimization-pack-17/hdx-realtime-optimization-pack-about-17.html which is compatible with Lync Server 2013, Lync Server 2010, and Lync Online (Office 365). – Microsoft® Lync® VDI Plug-in * Optimised softphone with offloading of the media engine by Microsoft check out the CTX article for a how-to at – http://support.citrix.com/article/CTX138408. – Local App Access utilises a * XAD policy applied to users to utilise the locally installed Lync app over published Lync app from XenApp. If you want to under more about how-to enable this XAD feature please review – http://support.citrix.com/proddocs/topic/xenapp-xendesktop-76/xad-laa-intro.html. * Please refer to eDocs or CTX200279 3: UC with XenApp and XenDesktop Solutions Brief – https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/unified-communications-with-xendesktop-solutions-overview.pdf.

NetScaler Gateway 10.1.120.1316.e

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The following content is a brief and unofficial prerequisites guide to setup, configure and test NetScaler Gateway 10.1.120.1316.e to support a XenMobile Enterprise 8.6 deployment prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
NETSCALER GATEWAY – nsg
CERTIFICATE SIGNING REQUEST – csr
FULLY QUALIFIED DOMAIN NAME – fqdn
SECURE LIGHTWEIGHT DIRECTORY ACCESS PROTOCOL – (s)ldap
CERTIFICATE – cert
REMOTE ACCESS – r/a
XENAPP – xa
XENDESKTOP – xd
XENMOBILE ENTERPRISE – xm
XENMOBILE APPCONTROLLER – xac
XENMOBILE DEVICE MANAGER – xdm

What Is A NetScaler Gateway
It allows you to safely, securely expose your organisations trusted network and resources to an end-point either via a MicroVPN (CVPN) – http://support.citrix.com/article/CTX136914 or a FULL VPN. The NSG provides and supports a simple yet secure R/A solution for Citrix XenDesktop, XenApp, XenMobile solutions. There have been recent updates to the NSG to incorporate setup wizards to enable organisations to more rapidly setup, configure and deploy a R/A solution without having to request a NetScaler Gateway expert to setup and configure the policies to enable R/A. What is a e release of a NSG check out – http://blogs.citrix.com/2013/03/29/citrix-access-gateway-demystifying-the-e-releases/.

Deploying & Configuring The NetScaler Gateway 10.1.120.1316.e For A XenMobile Enterprise 8.6 Solution
1: Physical or Virtual System requirements – http://support.citrix.com/proddocs/topic/xenmobile-prepare/xmob-deploy-netscaler-gateway-reqs-con.html, VPX – http://support.citrix.com/proddocs/topic/access-gateway-hig-appliances/ag-vpx-introduce-wrapper-con.html#ag-vpx-introduce-wrapper-con and MPX – http://support.citrix.com/proddocs/topic/access-gateway-hig-appliances/ag-model-MPX-spec-ref.html.
2: Pre-requites and checklist – http://support.citrix.com/proddocs/topic/netscaler-gateway-101/ng-checklist-10-1-con.html, http://support.citrix.com/proddocs/topic/netscaler-gateway-101/ng-deploy-xenmobile-con.html
3: Deploying the NSG and performing the initial configuration – http://support.citrix.com/proddocs/topic/xmob-deployment/xmob-deploy-install-ng-network-con.html.
4: Creating a certificate for NSG – http://support.citrix.com/proddocs/topic/xmob-deployment/xmob-deploy-create-csr-ng-tsk.html also watch the NSG certificate video at – http://support.citrix.com/proddocs/topic/xenmobile-understand/xmob-product-videos-con.html.
5: Uploading a license to the NSG – http://support.citrix.com/proddocs/topic/xmob-deployment/xmob-deploy-install-license-on-ng-tsk.html.
6: Configuring the NSG for XenMobile – http://support.citrix.com/proddocs/topic/xmob-deployment/xmob-deploy-config-ng-wizards-con.html.
7: Configure DNS suffixes – http://support.citrix.com/proddocs/topic/netscaler-gateway-101/ng-connect-mobile-devices-android-split-dns-tsk.html#ng-connect-mobile-devices-android-split-dns-tsk or http://support.citrix.com/proddocs/topic/xmob-deployment/xmob-deploy-mobile-device-dns-suffix-tsk.html and if you will be supporting Android handsets within your organisation remember to configure DNS for Android devices – http://support.citrix.com/proddocs/topic/xmob-deployment/xmob-deploy-mobile-devices-android-split-dns-tsk.html.
8: Configuring the STA for WorxMail – http://www.citrix.com/tv/#videos/9210.
9: Testing your NSG – http://support.citrix.com/proddocs/topic/netscaler-gateway-101/ng-test-ag-configuration-tsk.html.

Worx Mobile App Suite NSG Support Table Matrix
http://support.citrix.com/proddocs/topic/xenmobile-connect-users/xmob-worx-supported-platforms-con.html.

Coming Soon!
More coming soon in the inter in check out – http://support.citrix.com/proddocs/topic/xenmobile-understand/xmob-deploy-architect-netscaler-gateway-con.html.