Tag Archives: ICA

Dyslexia Thinking + Thoughts on the power of Citrix SDWAN captured in a Blended Doodle

SD-WAN is a Complex Subject, I’ll Simply It
I decided to put together this blended doodle together to better explain Citrix SD-WAN, how it works in a visual illustration to have more meaningful conversations and discussions. I picture can tell a thousand micro stories and the big picture here depicts a simple story which tells you the IT + Business value of SD-WAN including the why and it also tells an important industry story often never told which is that implementing ANY SD-WAN is NOT frictionless with an out of the box experience, it takes effort but once that effort is done and done right then Citrix SD-WAN’s Zero Touch strategy will takeover and make it frictionless from IT to the branch to key workers at home. Another top of mind reason to consider as a real world field example is that you simply cannot do a (Citrix) SD-WAN PoC 99.5% of the time to evaluate it. Wait what? Why? It’s always going to be a pilot, and the why is simple you are taking over co-control of an organisations underlay network to create an SD-WAN overlay network, while inserting (Citrix) SD-WAN packets into the organisations network fabric. This is a fact of every SD-WAN vendor in the marketplace.

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L-J’s (My) #Dyslexia thinking + thoughts on the power of #Citrix #SDWAN captured in a blended #doodle talking about Citrix Workspace services in/on/over Citrix Networking, DPI engine to identify apps/protocols + align QoS priorities, IT experience scorecard with a new meaningful way to measure SLA’s, the honesty MSP/ISP IT visualiser scorecard, zero touch provisioning for any office workplace, hybrid multi-cloud use cases and of course #workfromhome appliances for key identified workers by role/function and leaders. #citrixCTA Blended Doodle is hand drawn with pencil ✏️ + paper, with final editing using Apple iPages on my #iPhone 7📱 The views expressed here are my own and do not necessarily reflect the views of Citrix.

A post shared by Lyndon-Jon Martin 👨🏻‍💻📲 (@lyndon_jon_martin) on

Technically Understanding Citrix SD-WAN
The following links below will help you better understand Citrix SD-WAN’s terminology, strategy and technical acumen and thinking when deploying, managing and monitoring an SD-WAN overlay network bonding two or more underlay networks e.g Business broadband and 4/5G LTE internet circuits together into a single seamless internet pipe, while giving IT back control over its WAN including allow them to better measure meaningfully your MSP/ISP internet circuit providers performance including complete vs. brown outages, while visualising and seamless failover due to packet loss in a single direction with any internet circuits.

The views expressed here are my own and do not necessarily reflect the views of Citrix.

XenApp Essentials Services Understood powered by Citrix Cloud

The following content is a brief and unofficial prerequisites guide to setup, configure and test delivering virtual apps from the Microsoft Azure Marketplace powered by the Citrix Cloud XenApp Essentials Service prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
MACHINE CREATION SERVICES – mcs
AZURE REMOTEAPP – ara
XENAPP ESSENTIALS SERVICE – xes
HIGH DEFINITION EXPERIENCE – hdx
REMOTE DESKTOP SERVICES – rds

What is it?
It is a replacement for the deprecated Microsoft Azure RemoteApp (ARA) – https://blogs.technet.microsoft.com/enterprisemobility/2016/08/12/application-remoting-and-the-cloud/ (“…Support existing Azure RemoteApp customers on the service through August 31st, 2017..“) which provides simplicitic beauty of Microsoft Azure RemoteApp now with the “Secure by Design” enterprise security methodology, platform scalability with FMA in 7.x and HDX virtual app delivery protocol capabilities & power of Citrix XenApp.

ARA brought Remote Desktop Services (RDS) capabiltiies from a multi private cloud deployments on Windows Server to Azure with non-persistent RDS/RDP sessions delivered from the Microsoft Azure Cloud only! The XA Essentials Service is only available from Microsoft Azure Marketplace hosted on Azure and only supports the delivery of Windows apps delivery from Windows Server 2012 R2, 2016 prepared Templates or Bring Your Own Templates (BYOT) uploaded. Citrix has prepared a full FAQ available at – https://www.citrix.com/global-partners/microsoft/resources/xenapp-essentials-faq.html

Overviews & Demonstrations
Introducing XenApp Essentials Service is a demonstration of the Service by Citrix.

Extend the Microsoft RDS platform in Azure through Citrix solutions was a presentation at Microsoft Ignite 2016.

What Feature’s Are Available?
The following feature matrix compares XenApp, XenDesktop Platinum vs. XenApp & XenDesktop Service vs. Azure Marketplace XenApp Essentials vs. Azure Marketplace XenDesktop Essentials
https://www.citrix.com/content/dam/citrix/en_us/documents/reference-material/xa-xd-deployment-options-feat-comp-matrix.pdf.

High Level Getting Started, System Requirements & Pre-requistes
1. You’ll need an Azure subscription with a resource group defined with a virtual network.
2. Define your preferred Azure region which you can ref from – https://azure.microsoft.com/en-gb/regions/.
3. Decide on your AD stratergy which can be Active Directory sat in the Azure resource location using a min A3 Standard VM instance for AD or you can utilise “Azure Active Directory Domain Services” and eDocs suggested that you review – https://docs.microsoft.com/en-us/azure/active-directory-domain-services/#main prior to implementing AAD for the XA Essentials Services vs. traditional AD.
4. Define your preferred OS strategy for the service which currently supports server OSes for Windows Server 2012 R2 or 2016 and you’ll need to define master image stratergy e.g BYO image or a Citrix prepared image for the service! Notes: “(a)BYO with your own Server OS template including apps + licenses for those apps or choose Citrix prepared templates with Apps. (b)RDS CALS w/SA to Azure or purchase RDS SALs.
5. Customer owned Azure Subscription as is responsible for per monthly IaaS consumption costs e.g compute, network, bandwidth & storage
6. Only MCS based provisioning is support for public (Iaas) clouds and for this Service hosted by Microsoft Azure.
7. Subscribe to XenApp Essentials Service through Azure Marketplace at – https://azuremarketplace.microsoft.com/en-us/marketplace/apps/Citrix.XenAppEssentials?tab=Overview.
8. Connect your Azure subscription to Control Plane operated by Citrix Cloud. Citrix Cloud controls customer Azure subscription via Citrix Cloud Connectors to provide capabilities to manage, provision and monitor your XenApp servers which will deliver your HDX virtual apps

Deploying your Virtual Apps (Draft!!!)

The above is an graphic from the official XA Essentials Service documentation from Citrix eDocs at – http://docs.citrix.com/en-us/citrix-cloud/xenapp-and-xendesktop-service/xenapp-essentials.html and the below is my personal text based step by step summary explaining how to get started with the XA Essential Service powered by Citrix Cloud and Microsoft Azure based upon the Ignite session at – https://www.youtube.com/embed/Ck0mtVXqOuM. Please note that these steps can change as the service is delivered from Citrix Cloud which is a secure SaaS style evergreen control plane – http://docs.citrix.com/en-us/citrix-cloud/overview/about.html.

1. Before you begin you will requires a subscription to XenApp Essentials Service from
2. Azure Marketplace + Server Images + RDS CALS w/SA
3. Create app collection similar to ARA
4. Create a name
5. Domain Joined (Popular) or Non-Domain Joined (TBC)
6. Link Azure subscription to XAE and select Resource Group, Virtual Networks & Subnet
7. Enter in Domain details which include Domain name, OU, Srv acct + passed
8. Select template image Citrix provided or your OWN
9. Select capacity and mange costs  by selecting instance type and power settings scheme (saver logoff after 10min; standard after 1hr; performance after 4hrs or always on i.e do not perform any power mgmt
10. Enter in # of users concurrent and you’ll receive an estimate cost calculator prior to provisioning to understand the costs based on 40hr usage per month
Summary and the deploy
11. Time access is short as CC will provision your instances in your subscription
12. Select app collection click Apps tab then select apps to publish
13. Select users tab and search domain by user or group 
14. Return to Manage home and you’ll see that your app collection is now ready with a green tick
15. Select app collection and you’ll see the StoreFront URL to send to users
16. Users login with domain\user + passed
17. Users are now able to launch there HDX virtual apps secured by there organisations Cloud-hosted StoreFront FQDN which provides secure remote access via the NetScaler Gateway Service also review caveats re bandwidth through-puts below.

Caveats, Current Known Issues with the Service
The list of current know issues one are my ones to pay attention to most as of 04/04/2017 and a full list is available at http://docs.citrix.com/en-us/citrix-cloud/xenapp-and-xendesktop-service/xenapp-essentials.html so please check and read them all!

1. Live.com accounts cannot be used for authenticaiton
2. Users cannot launch and app if an existing RDS session is present on the XA VDA worker.
3. Machine catalogue failures may occur if deploying a VM instance size in a region that does not support that instance type any more.
4. A premium storage account is not supported see “Prepare Your Azure Subscription
5. Each end-user is limited to 1-GB outbound data transfer per month but you can increase the limit via by acquiring a 25 GB add-on via the Azure Marketplace see “StoreFront and NetScaler Gateway in XenApp Essentials Service
6. See eDocs for more…

Top 10 Suggested Unified Experience Tips for Citrix Users 2016

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENDESKTOP – xd
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
EXPERIENCE 1st – x1
XENAPP – xa
VIRTUAL DESKTOP – vd
THINWIRE COMPATIBLE MODE – tcm also known as ecm or thinwire+
SELF-SERVICE PASSWORD RESET – sspr
VIRTUAL GPU – vgpu
PROOF OF CONCEPT – poc

Suggested Top 10 for 2016
This is numbered 1 through 10 but in reality is in no particular order!

1. E-mail discovery for Citrix Receiver using DNS SRV records – http://docs.citrix.com/en-us/receiver/windows/4-3/receiver-windows-install-wrapper/receiver-windows-cfg-command-line-42.html internally and externally on the Gateway – http://docs.citrix.com/en-us/netscaler-gateway/10-1/ng-xa-xd-integration-edocs-landing/ng-clg-integration-wrapper-con/ng-clg-session-policies-overview-con/ng-clg-storefront-policies-con/ng-clg-storefront-email-discovery-tsk.html.
2. Implement SplitDNS or more technically correct “split-horizon DNS” – https://en.m.wikipedia.org/wiki/Split-horizon_DNS my favourite personally over email based discovery :-)!
3. Brand your NetScalers (Unified) Gateway – http://docs.citrix.com/en-us/netscaler-gateway/11-1/vpn-user-config/custom-portal.html and App Store (StoreFront) – http://docs.citrix.com/en-us/storefront/3-7/manage-citrix-receiver-for-web-site/unified-receiver-experience.html to match and keep it clear, clean and simple!

4. Implement HDX Adaptive Display v2 available in 7.11+ – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/reference/ica-policy-settings/graphics-policy-settings.html as your default Graphics Mode and if you can’t then Thinwire Compatible Mode – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/hdx/thinwire.html.

5. If using Skype for Business 2015 or 2016 implement the HDX RealTime Optimisation Pack 2.x.n http://docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-optimization-pack-overview.html to offload the video/audio to the local end-points (Windows, Mac and Linux) saving on backend compute and density loss for XenApp.*

6. Implement domain pass-through for internal users – http://docs.citrix.com/en-us/storefront/3-7/plan/user-authentication.html.
7. Deploy the (latest) HTML5 Receiver for remote access – http://docs.citrix.com/en-us/receiver/html5/2-2/user-experience.html.

8. When using Citrix Receiver for Windows (with HDX engine 14.4), the GPU can be used for H.264 decoding wherever it is available at the client – http://docs.citrix.com/en-us/receiver/windows/4-5/improve.html.
9. Deploy Self-Service Password Reset (SSPR) – http://docs.citrix.com/en-us/self-service-password-reset/1-0.html.

10. The most difficult to justify probably re the cost(s) but assigning a low end vGPU GRID profile or utilising the Intel Iris Pro Graphics with XenServer 7 to provide enough/suitable GPU capacity to all virtual apps & desktops (oldISH and modern) provides a much better experience so setup a PoC to see and try if for yourself and finally NVidia now supports H.264 offloading onto there GRID Cards in 7.11 🙂 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9.

HDX Thinwire “For actively changing regions” or HDX Adaptive Display v2

The following content is a brief and unofficial overview of the new HDX policy setting that enables HDX Adaptive Display v2. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions, best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENAPP – xa
XENSERVER – xs
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
INDEPENDENT COMPUTING ARCHITECTURE – ica
HDX ADAPTIVE DISPLAY V2 – hdxadv2

Introduction
The following capability is also referred to as Selective use of H.264, Selective H.264, HDX Adaptive Display v2 and Hybrid mode – https://www.citrix.com/blogs/2016/09/28/hdx-graphics-gone-hybrid/ but in this blog post it’s referred to as “HDX Adaptive Display v2” but its technical accurate name from eDoc’s is “Selective use of a video codec (H.264) to compress graphics” as reffered to here – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9.

Overview
In the release of XAD 7.11 (Seven11) a new Thinwire HDX policy was released which is part of the following policy Use video codec for compression” with the following option selected “For actively changing regions” which enables HDX Adaptive Display v2 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-kmnew.html#par_anchortitle_59c9 which blends the following Citrix HDX Graphics modes H.264 & Thinwire Compatible Mode together to offer the best UX but also to provide a balanced apporach by implementing the most right vs. relevant HDX graphics mode to offer the best rich & HD experience or near to local-like experience while balancing all compute, network resources between the server and or desktop VDA over the organisational network, internet to the users end-point.

The following CTX blog article – https://www.citrix.com/blogs/2016/09/28/lossless-compression-lowering-the-cost-of-pixel-perfection/ most accurately describes the what, the how and the why? So be sure read it and watch the following YouTube video demonstration entitled “Citrix Desktop Master Class – Adaptive Display v2 Demo by Lee Bushen“.

Understanding Actively Changing Regions
If you take a look at the below example of a YouTube web page (rendered in HTML in Oct 2016) e.g delivered as a virtual app published internet browser or a virtual desktop and you access the above YouTube web page HDX Adaptive Display v2 will selectively utilise H.264, Thinwire and overlay lossless text.

To further understand this in greater details please refer to this Citrix blog article first and foremost https://www.citrix.com/blogs/2016/09/28/lossless-compression-lowering-the-cost-of-pixel-perfection/ and then watch
Citrix Desktop Master Class – What’s New in XenApp/XenDesktop 7.11 – Sept 2016available at – https://www.youtube.com/watch?v=rGHdTX202_U but scrub to 1:12:00 if you just want to understand HDX Adaptive Display v2 in greater detail.

Name of application e.g an Internet Browser
Organisation logo, banner of YouTube Channel
YouTube menu
YouTubeVideo  Title
Description 
YouTube Channels
Organisation Videos Library

YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Start menu, taskbar and notification centre

Remote Display Analyzer (RDA)

What is the Remote Display Analyzer?
A simple summary sourced from https://www.rdanalyzer.com/ – “Use Remote Display Analyzer to easily analyze the result of your configuration and change settings on the fly to assess the best possible end user experience for every user, on every device on every location“. It’s also recognised as Citrix “community tool in EUC” – https://www.citrix.com/blogs/2016/03/17/community-tool-remote-display-analyzer-for-xenapp-xendesktop/.

FAQ’s – https://www.rdanalyzer.com/support/faq/.
About – https://www.rdanalyzer.com/about/, Bram Wolfs – http://www.bramwolfs.com & Barry Schiffer – www.barryschiffer.com.
Download – https://www.rdanalyzer.com/

HDX Broadcast now with Thinwire Compatible Mode

The following content is a brief and unofficial prerequisites guide to setup, configure and test HDX Broadcast now with Thinwire Compatible Mode with XAD 7.3 FP3+ prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
UNIFIED COMMUNICATIONS – uc
MICROSOFT – ms
NETSCALER GATEWAY – ns(g)
INDEPENDENT COMPUTING ARCHITECTURE – ica
FEATURE PACK – fp
NETSCALER UNIFIED GATEWAY – nug
NETSCALER GATEWAY – nsg
EXPERIENCE 1st – x1
STOREFRONT SERVER – sfs
THINWIRE COMPATIBLE MODE – tcm
THINWIRE COMPATIBLE MODE – ecm

My Own View/Opinion
ThinWire Compatible Mode can be implemented to replace the Citrix SuperCodec (H.264) in my personal opinion for numerous use cases hOwEvEr based upon your organisations end-user use cases and or scenario’s by department and role you should always test which graphics mode/encoder(s) are most suitable within your environment by department or role to meet your end-user’s X1 UX expectations on a daily basis.

What is Thinwire Compatible Mode?
If your new to Citrix I’d suggest that before reading any further to get a better understanding of what Thinwire Compatible Mode (TCM) is and does i’d suggest that you read the following entitled “HDX technologies for optimizing application and desktop delivery” available at – http://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-hdx-technologies.pdf. Its the latest graphics encoder/mode available within Citrix XAD 7.6 FP3 supported on the following OSes Windows 8.x, 10 and Windows Server 2012 R2.

Use Cases for TCM
1. Lower powered endpoint devices that can support Receiver but do not support Citrix’s SuperCodec which requires an H.264 decoder
2. Delivery of virtual apps and desktops over low bandwidth networks e.g remote branch offices that have limited internet uplink capacity based upon there geographic location i.e. ISDN, 3/4G or low capacity ADSL.
3. Delivery of 3D apps over LAN networks offers a great X1 UX which a fuzzy-first approach as described at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-hdx-landing/thinwire-compatibility-mode.html search for “Build to lossless” on that web page. You should always thoroughly test between both TCM/H.264 graphics modes to ensure that your end-users X1 UX meets there expectations and requirements day to day.
4: Greater user density on Windows Server 2012 R2 for XenApp based workloads.

TCM Key Features
The following is just a short snippet into some of the features part of TCM below so be sure to check out and read the following CTX Blog article –
https://www.citrix.com/blogs/2015/10/09/a-big-leap-in-ica-protocol-innovation-for-citrix/ for a full list of all the details and more.

– Intelligent bitmap matching for a bitmap-only provider. As much as possible, previously sent bitmaps are reused resulting in lower bandwidth.
– Emulated 16-bit mode, further reducing bandwidth for typical workloads.
– Ultra-low server CPU usage, improving scalability.
– Designed for port to Linux (already used by the Citrix Linux VDA)
– …

Demonstration of Thinwire Compatible Mode
TBC…

Pre-requisites & System Requirements for Deploying a Basic/Intro Thinwire Compatible Mode policy (Draft + The Basic’s Only)
1: Download and install the latest component’s for XAD 7.6 FP3 within a test/poc environment and not in a PROD environment!
2: Currently the XAD 7.6 FP3 VDA’s provide support for TCM with the following Windows OSes Windows 8.x, Windows 10 and Windows Server 2012 R2 OSes.
3: Citrix Receiver You can utilise the latest or older Citrix Receiver’s including the HTML5 Receiver with Thinwire Compatible Mode encoder.
4: Create the following policy in Studio below to enable TCM within a ICA/HDX session:

– Create a new policy
– Search for the following policy entitled “Use video codec for compression” select it and set the following value – “Do not use Video codec” which will force the ICA/HDX session to utilise Thinwire Compatibility Mode.
– Assign the policy to your test “Delivery Group” with either a virtual desktop (Win 8.x, 10 or Server 2012 R2) and save the new policy.
– Login to ReceiverforWeb or Citrix Receiver and launch your virtual desktop ensure that your test user was assigned to the test delivery group which you assigned the TCM policy to/against.

Tuning Thinwire Compatible Mode
You can easily tune TCM to utilise less bandwidth with a single policy entitled “Preferred colour depth for simple graphics” but still delivery a really good eXperience 1st User eXperience for your end-users. Simply modify the TCM policy that your created earlier in this blog article and search for and add “Preferred colour depth for simple graphics” and select either “16 bits per pixel” or “24 bits per pixel” then click next and next again saving the policy. Now disconnect from your existing ICA/HDX session to your test virtual desktop and re-launch it and if you’ve opted for 16 bits per pixel in the policy above you’ll notice a difference straight away BUT the UX is still acceptable graphically for knowledge/task workers and more importantly its still as responsive and usable.

There are obviously many other policies that can be applied to make even more efficiencies so for a full list including detailed notes of what to configure please refer to and check out the following CTX article entitled “HDX Graphics Modes – Which Policies Apply to DCR/Thinwire/H.264 – An Overview for XenDesktop/XenApp 7.6 FP3” available at – http://support.citrix.com/article/CTX202687. I have embedded the basics into a simple HTML table below with how to explicitly enable ECM for testing purposes.

Policy Name Default Value Comment
Display memory limit 65536 KB http://support.citrix.com/article/CTX201696 – Support for Monitors Including 4K Resolution and Multi-Monitors
Dynamic window preview Enabled
Extra color compression Disabled Legacy Mode *
Moving image compression Enabled Legacy Mode
Preferred color depth for simple graphics 24 bits per pixel Legacy Mode **
Target frame rate 30 fps Legacy Mode
Target minimum framerate 10 fps
Visual quality Medium Legacy Mode
OPTIONAL Adjusted Policy Comments
Use video codec for compression Do not use Video codec Force ECM on explicitly by turning H.264 off (Testing)

Example of Tuning between 8 (red), 16(amber) and 24(green) Bit Modes of Thinwire Compatible Mode below but please note that the image is not in a high resolution JPEG format!

Useful Resources
A Big Leap in ICA Protocol Innovation for Citrix – https://www.citrix.com/blogs/2015/10/09/a-big-leap-in-ica-protocol-innovation-for-citrix/.
Thinwire Compatibility Tuning: Lowering Your Bandwidth Even Further – https://www.citrix.com/blogs/2015/10/23/thinwire-compatibility-tuning-lowering-your-bandwidth-even-further/.
Read Blog articles by this author Muhammad Dawood –
https://www.citrix.com/blogs/author/muhammadj/.

Supported Citrix Receivers
1: You can download either Receiver by visiting your OSes app store or navigating to – http://receiver.citrix.com for help download the correct Receiver for your platform.
2: The HTML5 Receiver is also supported.
3: The Citrix Receiver feature matrix is available at – https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-receiver-feature-matrix.pdf.

What’s new with XenApp/XenDesktop 7.6 Feature Pack (FP3)

The following content is a brief and unofficial prerequisites guide to setup, configure and test XenApp, XenDesktop FP3 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
EXPERIENCE 1st – x1
STOREFRONT SERVER – sfs
FEATURE PACK – fp
THINWIRE PLUS – thinwire +
THINWIRE COMPATIBLE – thinwire c
USER EXPERIENCE – ux

What is new in FP3?
0: ++An absolutely MUST read entitled “HDX Graphics Modes – Which Policies Apply to DCR/Thinwire/H.264 – An Overview for XenDesktop/XenApp 7.6 FP3” which is available at – http://support.citrix.com/article/CTX202687 prior to implementing any of the new graphics mode/encoder(s) within XAD 7.6 FP3.
1: Support for Windows 10 Enterprise Edition, in the Standard VDA for Windows Desktop OSes.
2: HDX Broadcast updates include the following:

Framehawk (Admin guide – http://docs.citrix.com/content/dam/docs/en-us/xenapp-xendesktop/xenapp-xendesktop-7-6/downloads/Framehawk%20Administration%20Guide.pdf) virtual display channel is integrated into the standalone VDA package.
Thinwire Compatible Modehttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-hdx-landing/thinwire-compatibility-mode.html also referred to as Thinwire +/Plus is the very latest encoder to deliver a fantastic and rich X1 UX for virtual apps and desktops delivered from Windows Server 2012 R2, Windows 8.1 and 10 powered by XAD 7.6 FP3. To learn more about check out – https://www.citrix.com/blogs/2015/10/09/a-big-leap-in-ica-protocol-innovation-for-citrix/. Set the “Use video codec for compression” to “Do not use” which will force the use of Thinwire Compatibility Mode by default for user ICA/HDX sessions on XAD 7.6 FP3.

HDX Framehawk Performance in XenApp and XenDesktop 7.6 FP3

3: ++Updated Studio built-in policies ref – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-policies-article/xad-policies-templates.html which include the following:

– Very High Definition User Experience+
– High Server Scalability *+
– High Server Scalability-Legacy OS **
– Optimized for WAN *+
– Optimized for WAN-Legacy OS **
– Security and Control

+ New or adjusted to meet today’s new requirements
* Windows 8.1-10, Windows Server 2012 R2
** Windows 7, Windows Server 2008 R2

4: Support for signature devices (Wacom) and drawing tablets which can be applied by adding the following USB device policy settings ref – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-policies-article/xad-policies-settings-wrapper/xad-policies-settings-ica/xad-policies-settings-usb.html.
5: The HDX 3D Pro VDA used to deliver HDX Rich Graphical apps now supports full-screen apps including 3D and gaming apps within single monitor for ICA sessions.
x: For a full and compete list with accurate descriptions and overviews please check out – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-whats-new.html.

What’s new with StoreFront 3.0.1?
This release contains a number of fixed issues ref – http://docs.citrix.com/en-us/storefront/3/sf-about-30/fixed-issues.html including support for TLS 1.0-1. Please beware that SSL 3.0 is NOT supported and Citrix strongly recommends that you do not use it.

HDX Broadcast now with Framehawk

The following content is a brief and unofficial prerequisites guide to setup, configure and test HDX Broadcast now with Framehawk with XAD 7.6 FP2 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
UNIFIED COMMUNICATIONS – uc
MICROSOFT – ms
NETSCALER GATEWAY – ns(g)
INDEPENDENT COMPUTING ARCHITECTURE – ica
FEATURE PACK – fp
NETSCALER UNIFIED GATEWAY – nug
NETSCALER GATEWAY – nsg
EXPERIENCE 1st – x1
STOREFRONT SERVER – sfs

What is Framehawk?
It forms part of HDX Broadcast technologies within the High Definition eXperience (HDX) stack providing an enhanced X1 UX over broadband wireless, cellular connections where users experience the effects of packet loss, congestion, latency and jitter. The technology came from the Framehawk acquisition made by Citrix in 2014 ref – https://www.citrix.com/news/announcements/jan-2014/citrix-acquires-framehawk.html. Framehawk is defined as light weight frame buffer protocol (UDP based) and adds a new virtual channel to the ICA protocol. The initial release is targeted at users connected to XAD 7.6 FP2 via TRU networks however as of 14/08/2015 ref * Framehawk is now also available for users running the latest up to date iOS Receiver – http://blogs.citrix.com/2015/08/03/receiver-for-ios-6-0-now-available-with-framehawk-support/ utilising NetScaler Gateway 11.0 build 62.10 ref the following CTX blog which also includes details surrounding the initial Framehawk release within XAD 7.6 FP2 at – *http://blogs.citrix.com/2015/06/30/our-first-release-of-framehawk-technologies/.

New Use Cases for Framehawk
The following official Citrix blog articles provides insight into some of the use cases for Framehawk – http://blogs.citrix.com/2015/08/17/new-use-cases-for-framehawk/.

HDX Framehawk Performance in XenApp and XenDesktop 7.6 FP3

Demonstration of Citrix (HDX Broadcast now with Framehawk) vs. VMware

Pre-requisites & System Requirements for Deploying HDX Broadcast now with Framehawk (Draft + The Basic’s Only)
0: The HDX Broadcast now with Framehawk admin guide is available at – http://docs.citrix.com/content/dam/docs/en-us/xenapp-xendesktop/xenapp-xendesktop-7-6/downloads/Framehawk%20Administration%20Guide.pdf which I would strongly suggest that you read through before undertaking any type of PoC or internal testing of Framehawk’s capabilities within your own home lab, organisation demo environment.
1: You need to download the XAD 7.6 FP2 components from http://www.citrix.com/downloads.html. Also download and the firmware update for NetScaler Unified Gateway 11.0 build 62.10** to upgrade your NUG V/A.Note: The current supported Citrix Receivers (update 22/08/2015) are the Windows Receiver 4.3 or iOS Receiver 6.0.
2: Download the DisplayStateGUI.exe * tool from http://blogs.citrix.com/2015/08/17/got-framehawk-weve-got-remote-access-tips-and-tricks/ its a good read by way so be sure to read through that official CTX blog articles aswell prior to deploying Framehawk in your Home/Test lab or for a customer PoC.
3: In your Citrix test or home lab environments snapshot all the relevant XAD 7.6 infrastructure components that requires which an update which is most rior to proceeding. This is typically a common leading best practise so that you revert back in the unlikely event of a failure or corruption of any components during the infrastructure update.
4: Once the updates have been completed successfully installed and you’ve rebooted your compoments seperately in an agreed maintenance window the launch Citrix Studio upon a successful reboot and create a new policy selecting the Framehawk policies and adding them to your test user(s) or group(s). It is not recommended to apply this HDX policy to all users within your Site but only those whom are experiencing high packet loss ref page 12 of the Framehawk Admin Guide. Also be sure to carefully review and understand the provided technical overview of each policy setting by reading the policy description.TIP: Type in frame in the search window to find the Framehawk policies in Studio quicker.
5: Also make sure that your install and update the server, desktop VDA’s within your template images or create a new set of template(s) for your desktop and server OSes. It’s your choice :-).
6: I’d suggest that you utilise a Windows end-point for your initial tests of Framehawk, so navigate to http://receiver.citrix.com which should auto detect your Windows endpoint and recommend that you download and install Citrix Receiver 4.3 for your Windows OS.
7: Once the Windows Citrix Receiver 4.3 has successfully installed and configure Receiver to point to your Citrix test or home lab environment and begin testing :-). TIP: Why not setup a DNS SRV record for e-mail based discovery check out – http://docs.citrix.com/en-us/storefront/3/sf-plan/sf-plan-user-access.html.
8: Once your have configured Receiver a lunch a destkop and run DisplayStateGUI.exe * and also login into the new and update Director to check that your launch ICA/HDX session is in fact utilising using Framehawk and not DRC or the SuperCodec.
9: Once your happy proceed to snapshotting your NUG V/A and begin the firmware upgrade from your exsiting NUG build to the current supported firmware version which is 11.0 build 62.10**.
10: Once your have upgrade your NUG V/A and it is functioning as expected then proceed with the following to enable delivery of HDX Broadcast now with Framehawk via your NetScaler (Unfied) Gateway.
11: Enable DTLS in the settings of the VPN virtual server, enable and open 443 on TCP/UDP and unbind and rebind the SSL cert-key pair this second part is mandatory for more detail ref 16 of the Framehawk admin guide.
12: Deploy XAD 7.6 FP2 as your typically would utilising either the built-in wizards, manually using AppExpert e.t.c
13: Once its is successfully configured navigate to your external gateway FQDN and login to ensure that you can successfully authenticate and access your RfW powered by StoreFront 3.0 with the unified experience enabled ref – http://docs.citrix.com/en-us/storefront/3/sf-manage/sf-receiver.html. Now logout and return to the NUG Admin WebUI.
14: Now complete the following steps within the NUG Web AdminUI to enable and allow Framehawk ICA/HDX sessions through your NetScaler Unified Gateway V/A:

– Click configuration tab -> NS Gateway -> Virtual Servers now click “Edit” then click “More”
– Select to enable DTLS then click “Ok”
– Now within the VPN Server screen click e.g “1 Server Certificate”
– Write down the name of the certificate
– Select your server cert and the click on Unbind above from the list of menu options and then save/close
– You be returned to the VPN Server screen and there will be NO certs that is normal. Now click on “No Server Certificate” to reopen it
– Click on the + sign
– Find your certificate within the list and click “Select” then when prompted click “Bind”.
– Ignore and click OK on the warning error message entitled “No usable ciphers configured on the SSL vserver/serivce

15: Begin testing using Windows Receiver 4.3 from any supported Windows end-point.
16: If you wanted to enable and allow Framehawk access from iOS devices running Receiver 6.0 then please complete the following:

– On your SFS access App_Data dir of your Store in C:\inetpub\wwwroot\Citrix\Store\App_Data\
– Open the file entitled default.ica
– Under the [WFClient] section within the file add the following line of code Framehawk=On which should be under ProxyUseFQDN=Off
– Click “Save”

17: Begin testing using Citrix Receiver iOS 6 on an iOS device.
18: If you have downloaded the initial Framehawk Admin Guide is doesn’t including the remote access setup and configuration so please re-download the admin guide at – http://blogs.citrix.com/2015/08/17/got-framehawk-weve-got-remote-access-tips-and-tricks/. It well worth a re-read in my view to better understand Framehawk.

SYN230: HDX update: What’s new
If you want to learn what’s new and all the updates to Citrix HDX i’d suggest that you watch the following Citrix Synergy 2015 session entitled “SYN230: HDX update: What’s new”.

Supported Citrix Receivers
1: The current supported Citrix Receivers for Framehawk are the Windows Receiver 4.3+ and the iOS Receiver.
2: You can download either Receiver by visiting your OSes app store of by navigating to – http://receiver.citrix.com.
3: The current up to date Citrix Receiver feature matrix is available at – https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-receiver-feature-matrix.pdf.

HDX Realtime and Microsoft Lync 2013

The following content is a brief and unofficial prerequisites guide to setup, configure and test Lync 2013 with XAD 7.6 and the HDX RealTime Optimization Pack 1.7-8.x.n for Microsoft Lync prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
UNIFIED COMMUNICATIONS – uc
MICROSOFT – ms
NETSCALER GATEWAY – NS(G)
ACCESS GATEWAY – AG

Summarising your Lync 2010, 2013 Deployment Options on Citrix XenApp/XenDesktop 7.x
The following Lync deployment methods are supported by Citrix including utilising Lync Online and Office 365 ref – http://blogs.citrix.com/2015/04/03/deployment-guide-for-microsoft-lync-2013-in-vdi-environment/.

Generic HDX Realtime *
Pure ICA/HDX between two end-points and the infrastructure.

HDX RealTime Optimization Pack for Lync® *
Optimised softphone with offloading of the media engine by Citrix Receiver at end-points.

Microsoft® Lync® VDI Plug-in
Optimised softphone with offloading of the media engine by Microsoft however this approach does require Windows end-points.

Local App Access *
XAD policy applied to utilise (preferred) the locally installed Lync app over delivered Lync app.

* Please refer to eDocs or CTX200279 for the Lync Delivery Feature Matrix http://support.citrix.com/article/CTX200279. For HDX Realtime Licensing Q&A please check out – http://www.citrix.com/go/products/xendesktop/feature-matrix.html.

Deployment Guides
1: Delivering Microsoft Lync to XenApp and XenDesktop Users – https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/delivering-microsoft-lync-to-xenapp-and-xendesktop-users.pdf
2: Microsoft Office 365 for Citrix XenApp and XenDesktop 7.x – http://www.citrixandmicrosoft.com/Documents/Deployment%20Guide%20-%20Office%20365%20for%20XenApp%20and%20XenDesktop.pdf

HDX RealTime Optimization Pack 1.8
The latest released optimisation pack 1.8 supports the Lync Server 2013 Autodiscover Service and Microsoft Skype for Business client in Lync UI mode, the Microsoft Lync 2013 client, and the Microsoft Lync 2010 client (Call Park, Call Pick Up & Call forwarding and simultaneous ringing controls). There is also now support for Mac with support for the Microsoft Windows 10 technical preview, for more information check out the official documentation at – http://docs.citrix.com/en-us/hdx-optimization/1-8.html and what’s new in XAD FP2 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-whats-new.html.

HDX RealTime Optimization Pack 1.7
HDX RealTime Optimization Pack consists of two component’s the client (media engine is integrated into Citrix Receiver) and server (HDX Realtime connector). A technical overview of how the optimisation pack works and helps to improve the users over all experience with Lync 2013 can be found at – http://support.citrix.com/proddocs/topic/hdx-realtime-optimization-pack-17/hdx-realtime-optimization-pack-about-17.html including a network diagram. Citrix have also recently released at the time of writing this blog article a great CTX article entitled “Remote Access with Citrix HDX RealTime Optimization Pack” available at – http://support.citrix.com/article/CTX201116 explaining how-to and where to deploy NS(G) for Lync 2013.

The below is an embedded Citrix TV video entitled – Ask the Architect “Citrix Optimisation Pack for Microsoft Lync”:

Microsoft Lync 2013 VDI Plug-in
As stated at – http://support.citrix.com/proddocs/topic/hdx-realtime-optimization-pack-17/lync-realtime-optimization-pack-17.html Citrix recommends the Microsoft Lync 2013 VDI Plug-in for customers using Lync 2013 with Windows devices. For information about this solution, see http://technet.microsoft.com/en-us/library/jj204683.aspx and http://support.citrix.com/article/CTX138408.