Category Archives: HDX Broadcast

Understanding What’s New with the latest XenApp & XenDesktop 7.15 LTSR

The following content is a brief and unofficial prerequisites guide to setup, configure and test accessing secure by design virtual apps and desktops powered by XenApp & XenDesktop 7.15 prior to deploying a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or leading best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
WEB INTERFACE – wif
LONG TERM SERVICE RELEASE – ltsr
CURRENT RELEASE – cr
FEDERATED AUTHENTICATION SERVICE – fas
SECURITY ASSERTION MARKUP LANGUAGE – saml
IDENTITY PROVIDER – idp
NETSCALER UNIFIED GATEWAY – nug
XENAPP – xa
PROVISIONING SERVICES – pvs
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
STOREFRONT – sf

What is the difference between LTSR vs. CR for XenApp & XenDesktop 7.x?
The Long Term Service Release (LTSR) program for XenApp and XenDesktop provides stability and long-term support for XenApp/XenDesktop releases while the Current Release (CR) provides customers with the very latest version of XenApp and XenDesktop which includes the latest innovations e.g EDT v2

XenApp & XenDesktop 7.15 LTSR Feature Summary Comparison with 7.6 LTSR
The following is a simple one PDF page document that lists all the feature capabilities from initial first LTSR which was XenApp & XenDesktop 7.6 Feature Pack (FP) 1-3 through to the current LTSR XAD 7.15 including the CR releases in-between so its absolutely worth booking marking in your browser or better yet download it to keep it to hand for customer conversations – https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/xenapp-xendesktop-715-ltsr-feature-summary-comparison-to-76-ltsr.pdf.

Noteworthy Points What’s New vs. Excluded
I’d very strongly recommend that your read the following CTX article – https://support.citrix.com/article/CTX205549 entitled “CTX205549 FAQ: XenApp, XenDesktop, and XenServer Servicing Options (LTSR)” and to ensure that you remain compliant post your update/migration to 7.15 LSTR you should download the “CTX209577 Citrix LTSR Assistanthttps://support.citrix.com/article/CTX209577

Its also worth noting the following that are classed as “Excluded Features/Components/OSes” from the XAD 7.15 LTSR but I’d like to stress PLEASE PLEASE refer for eDocs for full caveats vs. supporting statements at – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/7-15-ltsr-initial-release-.html+ and these listed notes are based upon the initial release however there is now a Cumulative Update 1 (CU1) already available so be sure to read through it as well at – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/cumulative-update-1.html.

OSes+
– Windows 2008 32-bit (for Universal Print Server)

Behavioural Changes
– Upgrading a XA 6.5 worker to a new 7.15 VDA is now slightly different and the detailed process is listed at – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/upgrade-migrate/upgrade/upgrade-xenapp-6-5-to-vda.html and also be sure to review the XenApp 6.x Migration Tool at – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/upgrade-migrate/xenapp-worker-upgrade.html and you review the migration tool by watching the embedded YouTube video below.

Finally while your planning your migration to XA 7.15 (FMA) from 6.5 (IMA) you will mostly likely be upgrading vs. migrating away from WIF so please be sure to read and how to migrate features to StoreFront from your WIF environment at – https://docs.citrix.com/en-us/storefront/3-12/migrate-wi-to-storefront.html. Equally I’d encourage any organisation reading this to review how-to setup and configure the “unified user experience” for Citrix Receiver vs. the Green Bubbles which will provide a much better experience for users you can enable it by quiet easily once you’ve read through the following article in eDocs at – https://docs.citrix.com/en-us/storefront/3-12/manage-citrix-receiver-for-web-site/unified-receiver-experience.html.
– Follow the supported leading best practises for upgrading the 7.15 LTSR by reviewing the following node within Citrix’s eDocs – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/upgrade-migrate/upgrade.html
– VDA installation failures for Win 10 N Editions that don’t include Microsoft Media Foundation can now be acknowledged via the installation GUI of the VDA vs. automated deployed (unattended) there is a new option “/no_mediafoundation_ack“.

Excluded Features & Compoments+
– HDX Graphics Mode – Framehawk
– StoreFront Citrix Online Integration
– AppDisks
– Personal vDisk is excl for Win 7, 10
– Load balancing of Session Recording which was an experimental feature in 7.14

What’s Deprecated in the 7.15 LSTR
A full list of what is deprecated is available at – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/whats-new/removed-features.html and I am only going to list a few points that I believe of most interest to those whom read my blogs or if your just a Citrix SysAdmin vs. Consultant reading this blog post.

No VDA installations on Windows XP will be supported
– Flash Redirection ++Hello HTML5 GOODBYE Flash wahoo!
– Citrix Receiver for Web classic experience (“green bubbles” user interface) ++Oh YES double wahoo!
– VDAs on Desktop – Windows 10 version 1511 & Windows 7, 8.1 and for Server – Windows Server 2008 R2 and Windows Server 2012
Legacy Thinwire + DirectX Command Remoting (DCR) switch to Thinwire ECM or Adaptive Display v2 see – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/graphics/thinwire.html
– In-place upgrades of certain XAD infrastructure components aren’t supported!
– Studio on Windows 7
– Azure Classic support

++ Personal comment vs. note from the author of the post

XenApp and XenDesktop 7.15 LTSR baseline components
VDA for Desktop OS 7.15
VDA for Server OS 7.15
Delivery Controller 7.15
Citrix Studio 7.15
Citrix Director 7.15
Group Policy Management Experience 3.12
StoreFront 3.12
Provisioning Services (PVS) 7.15
Universal Print Server 7.15
Session Recording 7.15 (Platinum Edition only)
Linux VDA 7.15 (See the Linux VDA documentation for supported platforms)
Profile Management 7.15
Federated Authentication Service 7.15

7.15 LTSR Compatible Components and Platforms
AppDNA 7.15
Citrix SCOM Management Pack for License Server 1.2
Citrix SCOM Management Pack for Provisioning Services 1.19
Citrix SCOM Management Pack for StoreFront 1.12
Citrix SCOM Management Pack for XenApp and XenDesktop 3.13
HDX RealTime Optimization Pack 2.3
License Server 11.14.0 Build 21103
Workspace Environment Management 4.4
App Layering 4.3
Self-Service Password Reset 1.1

What’s New
– Machine Catalog’s functional level within your Site from 7.9 do not require an upgrade
– Machine Creation Services (MSC) now supports generation 2 VMs with Microsoft System Center Virtual Machine Manager SCVMM
– The FMA or 7.x version of Local Host Cache (LHC) is now enabled by default BUT note that if it was disabled from a prior release of the XAD 7.x then you need to enable it and disable Connection Leasing (CL) https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-9/manage-deployment/connection-leasing.html which was initially introduced into the 7.x platform to provide a fallback if your SQL database connection was lost or unavailable until LHC was re-introduced in XAD 7.12 – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-12/manage-deployment/local-host-cache.html but was not enabled by default in the 7.12 release CL was primarily utilised.
– Director App Failure Monitoring – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/policies/reference/virtual-delivery-agent-policy-settings/monitoring-policy-settings.html#App_Failure_Policy_Settings

Security Leading Best Practises
– General Overview https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/secure/best-practices.html.
– Securing your StoreFront 3.12 environment – https://docs.citrix.com/en-us/storefront/3-12/secure.html
– Standardise on a single organisation user identity platform e.g AAD by leveraging NetScaler + + StoreFront + FAS which can convert SAML vs. OAuth tokens into virtual smartcards per configured Store within StoreFront to then SSO a user onto there intended virtual apps & desktops without requiring to re-enter his/her in a directory username + password for that resource location (What’s this? Read – https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-resource-locations.html).
– Slightly obvious to an Citrix expert vs. Citrix Partner but its worth highlighting for newbies to Citrix virtualisation technologies is that XAD management provides Delegated Administration to manage just enough access for different members of the IT vs. compliance departments/business units to have just enough access to complete there daily vs. weekly vs. monthly activities vs. tasks – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/secure/delegated-administration.html and for remote secure access to virtual apps & desktops you will need implement NetScaler Unified Gateway – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/secure/storefront-netscaler.html which can also enable and allow your organisation to control authentication at the edge of your network e.g 2FA vs. MFA vs. using Biometrics with supported 3rd Citrix Ready solutions so check out – https://citrixready.citrix.com. Finally you can also engage with SmartAccess capabilties when fronting XAD for R/A with NUG so check out the following resources for NS 11.x.n – https://docs.citrix.com/en-us/netscaler-gateway/11/integrate-web-interface-apps/ng-smartaccess-wrapper-con/ng-smartaccess-xd-config-con.html and NS 12.x.n – https://docs.citrix.com/en-us/netscaler-gateway/12/integrate-web-interface-apps/ng-smartaccess-wrapper-con/ng-smartaccess-xd-config-con.html and there is also a CTX article entitled “CTX227055 Smart Access Guide for NetScaler Gateway, StoreFront and XenDesktop” to review at – https://support.citrix.com/article/CTX227055 and finally you can configure Pre-Authentication scans to check that the connecting end-point is compliant (Refer to VDI Handbook section below).
Enabling TLS or Transport Layer Security for ICA/HDX Session – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/secure/tls.html for a detailed how-to from the first LTSR check out the following blog article at – https://www.citrix.com/blogs/2014/12/11/how-to-secure-ica-connections-in-xenapp-and-xendesktop-7-6-using-ssl/ or download the white paper entitled “Citrix XenApp and XenDesktop 7.6 LTSR FIPS 140-2 Sample Deployments” from – https://www.citrix.com/content/dam/citrix/en_us/documents/about/citrix-xenapp-and-xendesktop-76-fips-140-2-sample-deployments.pdf. During some research I also came across the following CTX article to disable TLS 1.0 for XAD 7.6 LTSR which may or may not be useful to you check out – https://support.citrix.com/article/CTX215447.
– How do I assign the right vs. relevant security or UX policy? Refer to the built-in policy templates which you can read at – https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/policies/policies-templates.html which include the same policy type for modern vs. legacy OSes.

Citrix VDI Handbook for the 7.15 LTSR
Recommended pages of interest to read from “Citrix VDI Best Practices for XenApp and XenDesktop 7.15 LTSR” – https://docs.citrix.com/content/dam/docs/en-us/xenapp-xendesktop/7-15-ltsr/downloads/Citrix%20VDI%20Handbook%207.15%20LTSR.pdf which I am commonly asked about so I thought it makes sense with the current LTSR to list them out here for everyone to focus on what is right vs. relevant for PoC’s e.t.c

– Page 11 which focus on CCS Methodology
– Page 32 Five-Layer Design Model and Conceptual Architectures for XAD environments
– Page 35-37 Site topology covering latency, bandwidth vs. number of users
– Page 50-52 covers StoreFront keywords to the behaviour of the delivery of virtual resoucres
– Page 52 Scaling vs. sizing of your StoreFront cluster
– Page 54 Calculate what NetScaler required SSL through-put however i’d strong recommended engage with your Citrix rep for leading best practise vs. guidance as this can/may differ dependant upon your choose appliance vs. firmware version.
– Page 58 Implement GSLB with HDX Optimised routing to ensure connecting users in a regional vs. global deployment connect to better NUG by proximity.
– Page 63 HDX Display Protocol
– Page 66- User Profile types for Local, Roaming, Mandatory & Hybrid vs. virtual apps & desktop chooses model
– Page 79 Built-in Policy templates to optimise the UX based upon your organisational requirements
– Page 88-93 vCPU/RAM/Storage I/O vs. User workload types light, medium and heavy
– Page 94-97 SQL database sizing vs. scaling 5K up to 15K including expected database growth
– Page 98-99 PVS SQL database guidance for suggested sizing
– Page 104 XAD Controller sizing vs. scaling per 5K users which also includes a calculation
– Page 105 LHC considerations if enabled to re-size your control infrastructure for XAD
– Page 107 Citrix Cloud connector sizing for 5K users in private vs. public cloud
– Page 113-116 SQL Database sizing
– Page 121-129 PVS Accelerator with XenServer
– Page 132-140 Hardware Formulas for sizing vs. scaling including GPU(s)

Deploying a XAD 7.15 LSTR PoC
Coming…

2017 UKI #CitrixPartnerLove Challenge #7 Stop the Difference

The views expressed here are my own and do not necessarily reflect the views of Citrix.

You can download the image at https://t.co/nqooPlWElw to print.

What’s New in XenApp & XenDesktop 7.13

The following content is a brief and unofficial prerequisites guide to setup, configure and test delivering virtual apps and desktops powered by XenApp & XenDesktop 7.13 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
SECURITY ASSERTION MARKUP LANGUAGE – saml
LOCAL HOST CACHE – lhc
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
WINDOWS – win
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
VIRTUAL DESKTOP – vd
CUSTOMER EXPERIENCE IMPROVEMENT PROGRAM – ceip
VIRTUAL APPS – va
DATA TRANSPORT LAYER – edt
FIREWALL – f/w
ACCESS CONTROL LISTS – acl
ADVANCED MICRO DEVICE – amd

What’s New
A full and complete list of what’s new is avaiable at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/whats-new.html. I’ll start with one of my Citrix passions which is any and everything surrounding HDX technologies.

1. HDX Adaptive Transport is disabled by default in XAD 7.13* also referred to as EDT is a new HDX graphics mode that utilises both the UDP and TCP protocols with a fallback to TCP where UDP isn’t available. The HDX engineering team have engineered this new Citrix protocol called Enlightened Data Transport (EDT) which utilises the existing Citrix ports 1494 (ICA/HDX) and 2598 (Session Reliability) for both TCP and now new UDP so f/w ACL changes are near enough straight forward. To test this new graphics mode internally:

– Configure the ACL between your test end-point and through your internal network (over a VPN) VM running the 7.13 VDA to allow UDP and TCP for 1494, 2598
– Your test VM instance could be running in Azure (connected on-prem via a VPN) or on XenServer 7.1 and remember must be running the latest desktop or server VDA
– Your test end-point must be running the following min Citrix Receiver versions for Windows 4.7, Mac 12.4 and for iOS 7.2
– *In Studio create a machine catalogue, delivery group or use an existing one with your VDA upgraded from e.g 7.12 to 7.13 and then create a new HDX policy e.g HDX-TestofEDT and select the following HDX policy entitled “” and choose “Preferred“.

2. AMD Multiuser GPU (MxGPU e.g GPU Virtualization works with vSphere only) on the AMD FirePro S-series server cards for HDX 3D Pro workloads only e.g Desktop OSes ref – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/hdx/gpu-acceleration-desktop.html+ with support for up to 6 monitors, custom blanking & resolution, high frame rate and only GPU Pass-through is supported on the following hypervisors XenServer and Hyper-V. For further details please ref to the AMD website at – http://www.amd.com/en-us/solutions/professional/virtualization.

3. Intel Iris Pro (5-6th Gen Intel Xeon Processor E3) graphics processors supports H.264 h/w encoding for virtual apps & desktops, HDX 3D Pro support for up to 3x monitors (Ref to install options+), custom blanking & resolution, high frame rate. For further details and compatible Intel processors ref to – http://www.intel.com/content/www/us/en/servers/data-center-graphics.html

4. Other HDX enhancements include:

– Bidirectional content redirection – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/policies/reference/ica-policy-settings/bidirectional-content-redirection.html
– Wacom tablets improvements & connection methods – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/hdx/usb.html and also see http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/policies/reference/ica-policy-settings/usb-devices-policy-settings.html
– File copying performance enhancements for client drive mapping

5. StoreFront 3.9 support for the following below and for a closer look check out the following CTX blog article – https://www.citrix.com/blogs/2017/02/24/whats-new-in-storefront-3-9/

– HDX Adaptive Display
– CEIP automatic enrollment by default. To disable please ref to http://docs.citrix.com/en-us/storefront/3-9/install-standard.html#par_anchortitle_8ea6
– Importing of NUG configurations (ZIP file or via PowerShell) into StoreFront to setup through the XAD Wizard using the latest NetScaler UG 11.1.51.21+ ref – http://docs.citrix.com/en-us/storefront/3-9/integrate-with-netscaler-and-netscaler-gateway/import-netscaler-gateway.html to reduce and avoid misconfigurations.
– Not new but if you’re looking to security harden your StoreFront standalone or cluster ref to – http://docs.citrix.com/en-us/storefront/3-9/secure.html
– SAML auth through against your preferred Store with NetScaler Unified Gateway configured as your IdP – http://docs.citrix.com/en-us/storefront/3-9/configure-authentication-and-delegation/configure-authentication-service.html#par_anchortitle_d712

5. The Connection Quality Indicator is not part of the XAD 7.13 release but an invaluable Citrix tool for Citrix SysAdmins check out its capabilities at – https://www.citrix.com/blogs/2017/02/22/citrix-connection-is-slow-not-really/ and you can download it from – https://support.citrix.com/article/CTX220774 and it also inclues group policies for better SysAdmin controls to enable or disable the tool which is supported from XAD 7.6 LTSR and upwards ref the CTX220774 article. The below image is taken from a Window 10 virtual desktop powered by XenDesktop 7.x.

6. Linux Seamless published applications from a Linux supported OS using the 7.13 VDA – http://docs.citrix.com/en-us/linux-virtual-delivery-agent/7-13/whats-new.html and also please read the publishing apps for Linux at – http://docs.citrix.com/en-us/linux-virtual-delivery-agent/1-4/suse/configuring/publish-apps.html for advanced tips and guidance on seamless mode vs. window manger configuration.
7. LHC in 7.13 introduces a new support feature for brokering operations for Citrix Cloud when the internet connection between the Citrix Cloud Connector and the Citrix Cloud control plane at – https://citrix.cloud.com/ is in a failed state or unavailable due to an ISP outage. You can also force an outage following the documentation available at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/manage-deployment/local-host-cache.html++ by creating and manually modifying the following registry entry “HKLM\Software\Citrix\DesktopServer\LHC with entry of OutageModeForced” set to the value in the documentation++ to force an outage for testing and or evaluation purposes prior to implmenting Local Host Cache. I’ve embedded below a simple architectural recap of LHC introdcued in XAD 7.12 and you can read in more depth detail about Local Host Cache from a previous blog post available at – http://axendatacentre.com/blog/2016/12/13/whats-new-in-xenapp-xendesktop-7-12/.

Finally LHC still provides support for brokering operations for traditional XAD Controller Site Database on-prem ref ++. I’d also recommend that you watch this TechTalks To Go covering LHC in XAD 7.12 release.

8. Provisioning Services 7.13 now supports Linux streaming and a brand new caching technique only available and supported on XenServer 7.1 called PVS-Accelerator. Check the following YouTube video from Citrix entitled “Introducing PVS-Accelerator, only available with XenServer!” via https://twitter.com/juancitrix/status/835202277317148672.

9. HDX Thinwire enhancements in 7.13 have resulted in up to 60% bandwidth savings. Take a look at the following CTX blog post at – https://www.citrix.com/blogs/2017/01/11/hdx-next-cuts-bandwidth-by-up-to-60-yes-sixty-percent/ which has some great high level LoginVSI 4.1.6 graphics comparing Thinwire in 7.12 vs. 7.13 on Windows Server 2012 R2 and 2016.
10. AppDNA what’s new ref – http://docs.citrix.com/en-us/dna/7-13/whats-new.html now includes support for Windows 10 Anniversary Update (AU) and now defaultor analysis and reporting, Secure Web reports and finally improved importing to process to analysis OSes and apps. There are a few more to be sure to check out the whats news!

Deploying XenApp 7.13 for Evaluation & Testing Purposes
The fastest way to deploy and test the latest new features from Citrix XA 7.13 release with little to no effort is to deploy the “Citrix XenApp 7.13 Trial” from Microsoft Azure available and accessiable at – https://azuremarketplace.microsoft.com/en-us/marketplace/apps/citrix.citrix-xa?tab=Overview.

Removed from XenApp and XenDesktop 7.13
Please be sure to read and review the complete removed features and future removal features within XAD 7.x platform topics on Azure Classic, AppDisks, Desktop OS support and supported HDX Graphics Modes e.t.c –
https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/whats-new/removed-features.html.

Viso Stencils from Citrix’s Ask the Architect – https://twitter.com/djfeller for XenApp and XenDesktop 7.13.


Image credit: https://twitter.com/djfeller/status/836557405173477376

https://virtualfeller.com/2017/02/28/visioxenappxendesktop713/

Understanding XenApp & XenDesktop 7.12 and What’s New

The following content is a brief and unofficial prerequisites guide to setup, configure and test delivering virtual apps and desktops powered by XenApp & XenDesktop 7.12 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
LOCAL HOST CACHE – lhc
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
FLEXCAST MANAGEMENT ARCHITECTURE – fma
EXPERIENCE 1st – x1
INTERNAL – int
VIRTUAL DESKTOP – vd
VIRTUAL APPS – va
DATA TRANSPORT LAYER – edt

What’s New XenApp/XenDesktop 7.12
1. Yes it’s now avaiable & back “Local Host Cache” or LHC as it was most commonly reffered to previously and its back now within XAD 7.x Flexcast Mangagment Architecture (FMA) platform and everything you need to know is avaiable at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-12/manage-deployment/local-host-cache.html* & https://www.citrix.com/blogs/2016/12/07/local-host-cache-for-fma/ but a few note worth points to mention below followed by an overview of LHC vs. Connection Leasing by a Citrix XenApp & XenDesktop PM Craig. I have also embedded a how-to enable below along with a basic and brief architectural overview of LHC in XAD 7.12 which is powered by FMA and not IMA which is for anything XA 6.5 and below.

N.B LHC is disabled by default to enable it open up PowerShell in Admin mode or launching a PowerShell session using Studio and enter in the following “Set-BrokerSite -LocalHostCacheEnabled $true -ConnectionLeasingEnabled $false” once the command completes execute the following cmdlet “Get-BrokerSite” and check that the following value of “LocalHostCacheEnabled” is set to “True“. Note that CL is now also disabled and both CL and LHC should not be running simultaneously together as this is not supported.
– VDAs re-register with the elected XAD controller (broker)
– Support for up to 5K VDA’s
– LHC services “High Availability Service” performs shadow copy of the control info that the XAD Controller requires and the “Configuration Sync Service” will sync control info/data.
– Adequately size your XAD controllers correctly to account for the compute load required during an outage, please ref to the “RAM size” and “CPU core and socket configuration” sections under “Design considerations and requirements” at LHC documentation at – *.
– LHC utilises Microsoft SQL Server Express LocalDB and is auto installed when you install the XAD 7.12 controller and is installed regardless of weather LHC it enabled or not.
– Local Host Cache is enabled if connection leasing was disabled before the upgrade vs. Local Host Cache is disabled if connection leasing was enabled before the upgrade.
– To force an outage to test LHC in your home lab or organisations test/uat environment on the XAD controller open regedit as a Admin navigate to HKLM\Software\Citrix\DesktopServer\LHC” thereafter create a registry key “OutageModeForced” and set the value to 1 to force an outage mode once you have completed your tests then revert the value to 0. I would suggest prior to attempting to perform this test place a load with a few test by active users for Server VDA based workloads (XenApp) to best understand how LHC works in a failure scenario.

2. Thinwire Compatible Mode 8-bit color depth support (7.12 VDA only otherwise fallback to 24-bit by default) which is configured by select the following HDX policies.

– “ Use video codec for compression” and ref to http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-12/policies/reference/ica-policy-settings/graphics-policy-settings.html#par_richtext_bc19 for a list of avaiable configurations please note that if configured for the entire screen then 8-bit is NOT SUPPORTED!
– “Preferred color depth for simple graphics” and select the “8-bit” value

3. HTML5 video redirection is now available for INT web sites (disabled by default) and can be enabled by configuring the “Windows Media Redirection” by referring to http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-12/policies/reference/ica-policy-settings/multimedia-policy-settings.html#par_richtext_5 and you also need require to add the following “JavaScript files are located in %Program Files%/Citrix/ICA Service/HTML5 Video of the VDA installer to your website” a sample external test web page can be found at the “HDX HTML5 video redirection test page at – https://www.citrix.com/virtualization/hdx/html5-redirect.html
4. Azure Hybrid Use Benefits support e.g enable or disable support for the Azure Hybrid Use Benefits (HUB).
5. Record sessions based on client IP addr or range, TLS 1.2 encryption during data transfer and finally highlight idle periods in Player
6. NetScaler UG now supports H/A of HDX Framehawk – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-12/hdx/framehawk.html with supported NS firmware builds for Framehawk which include 11.0.62 & 11.0.64.34 (+ preffered).
7. HDX Enlightened Data Transport (for evaluation only) or “EDT” – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-12/policies/reference/ica-policy-settings.html.

Very High Level Overview*

Adaptive Display
EDT
(Evaluation Only)
TCP
UDP
High Defintion eXperience (HDX 

– Only VDA’s configured with IPv4 addressing is supported
– Requirements XAD +VDA 7.12, StoreFront 3.8
UDP setup on 1494 and 2598 on the VDA remember this is typically TCP but now must also be for UDP
– Enable policy setting “HDX Enlightened Data Transport“. Remember its DISABLED by default and you can setup 3x values “Preferred” UDP data transport is used where possible with a fallback to TCP, “Diagnostic mode” forces a UDP data transports with a fallback to TCP & “Off meaning TCP is used & does’nt affect HDX RealTime”
– If you are evaluating this then please refer to the “Tech Preview of New Adaptive Transport in 7.12” forum at – http://discussions.citrix.com/forum/1663-tech-preview-of-new-adaptive-transport-in-712/
– Note when testing directly from eDoc’s “the new data transport layer (“EDT”) is allowed by default in Citrix Receiver for Windows, however, by default, it will only attempt to use EDT if the setting in the ICA file for HDXoverUDP is Preferred or On” also please ref to the notes relating to Receiver on Mac’s

You can learn more about this evaluation by reading the following blog posts – https://www.citrix.com/blogs/2016/12/14/overcoming-latency-to-serve-a-global-user-population/* and https://www.citrix.com/blogs/2016/12/08/take-a-look-under-the-hood-of-next-generation-hdx/ by Citrix’s HDX PM Derek.

8. You can very easily setup and try XenApp 7.12 in Microsoft Azure today via Azure Marketplace by searching for “XenApp 7.12” or click the following link – https://azure.microsoft.com/en-gb/marketplace/partners/citrix/citrix-xacitrix-xa-trial/ after signing into the Azure Portal at – https://portal.azure.com/.
9. Tagging with “App Groups” now provides the ability to a tag a VM(s) so that when published virtual apps in Application Group or virtual desktops in a Delivery Group are restricted to launch from VM(s) that have been tagged.

10. Advanced Reboot Schedules

11. In StoreFront 3.8 you can create multiple IIS sites and thereafter use the following PoSH cmdlet below to create a StoreFront deployment within your own IIS sites – http://docs.citrix.com/en-us/storefront/3-8/plan.html. What does this actually mean? You can host multiple RfW sites (stores) with each having its own domain name. In order to create your custom websites in IIS for your Stores and ReceiverforWeb firstly open up PowerShell using Studio (Simple way) then close Studio. Next you MUST ensure that NO other StoreFront MMC snap-in consoles are open within your StoreFront cluster and also on the individual Windows server (minimised) that you are setting up IIS sites. StoreFront will disable the mgmt console and displays a message. TIP: To learn how-to setup IIS sites/website please visit – https://support.microsoft.com/en-gb/kb/323972

– From your open PowerShell window enter in the following which will create a custom IIS site/website for virtual apps and one for virtual desktops
– Type “Add-STFDeployment -SiteID 1 -HostBaseURL “https://www.storefront.app.com”” (Virtual apps)
– Type “Add-STFDeployment -SiteID 2 -HostBaseURL “https://www.storefront.desktop.com”” (Virtual desktops)
– Type exit and close the Powershell window prior to opening up Studio or a StoreFront MMC snap-in on any server in the StoreFront cluster

12. Although this one is not strictly new to StoreFront 3.8 and XenApp/XenDesktop 7.12 its often an overlooked feature (For CTX SysAdmins) which is the ability to securely export and then re-import your entire StoreFront configuration including using PoSH credentials for (de)encryption of the backup configuration. To learn more please check out – http://docs.citrix.com/en-us/storefront/3-8/export-import-storefront-config.html and use the feature prior to any StoreFront upgrades or migrations.

Deprecation Forecast
I would strongly recommend that you review and understand the Deprecation forecast announcements made during the XenApp/XenDesktop 7.12 release which is avaiable at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-12/whats-new.html#par_anchortitle_5da8.

Top 10 Suggested Unified Experience Tips for Citrix Users 2016

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENDESKTOP – xd
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
EXPERIENCE 1st – x1
XENAPP – xa
VIRTUAL DESKTOP – vd
THINWIRE COMPATIBLE MODE – tcm also known as ecm or thinwire+
SELF-SERVICE PASSWORD RESET – sspr
VIRTUAL GPU – vgpu
PROOF OF CONCEPT – poc

Suggested Top 10 for 2016
This is numbered 1 through 10 but in reality is in no particular order!

1. E-mail discovery for Citrix Receiver using DNS SRV records – http://docs.citrix.com/en-us/receiver/windows/4-3/receiver-windows-install-wrapper/receiver-windows-cfg-command-line-42.html internally and externally on the Gateway – http://docs.citrix.com/en-us/netscaler-gateway/10-1/ng-xa-xd-integration-edocs-landing/ng-clg-integration-wrapper-con/ng-clg-session-policies-overview-con/ng-clg-storefront-policies-con/ng-clg-storefront-email-discovery-tsk.html.
2. Implement SplitDNS or more technically correct “split-horizon DNS” – https://en.m.wikipedia.org/wiki/Split-horizon_DNS my favourite personally over email based discovery :-)!
3. Brand your NetScalers (Unified) Gateway – http://docs.citrix.com/en-us/netscaler-gateway/11-1/vpn-user-config/custom-portal.html and App Store (StoreFront) – http://docs.citrix.com/en-us/storefront/3-7/manage-citrix-receiver-for-web-site/unified-receiver-experience.html to match and keep it clear, clean and simple!

4. Implement HDX Adaptive Display v2 available in 7.11+ – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/reference/ica-policy-settings/graphics-policy-settings.html as your default Graphics Mode and if you can’t then Thinwire Compatible Mode – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/hdx/thinwire.html.

5. If using Skype for Business 2015 or 2016 implement the HDX RealTime Optimisation Pack 2.x.n http://docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-optimization-pack-overview.html to offload the video/audio to the local end-points (Windows, Mac and Linux) saving on backend compute and density loss for XenApp.*

6. Implement domain pass-through for internal users – http://docs.citrix.com/en-us/storefront/3-7/plan/user-authentication.html.
7. Deploy the (latest) HTML5 Receiver for remote access – http://docs.citrix.com/en-us/receiver/html5/2-2/user-experience.html.

8. When using Citrix Receiver for Windows (with HDX engine 14.4), the GPU can be used for H.264 decoding wherever it is available at the client – http://docs.citrix.com/en-us/receiver/windows/4-5/improve.html.
9. Deploy Self-Service Password Reset (SSPR) – http://docs.citrix.com/en-us/self-service-password-reset/1-0.html.

10. The most difficult to justify probably re the cost(s) but assigning a low end vGPU GRID profile or utilising the Intel Iris Pro Graphics with XenServer 7 to provide enough/suitable GPU capacity to all virtual apps & desktops (oldISH and modern) provides a much better experience so setup a PoC to see and try if for yourself and finally NVidia now supports H.264 offloading onto there GRID Cards in 7.11 🙂 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9.

HDX Thinwire “For actively changing regions” or HDX Adaptive Display v2

The following content is a brief and unofficial overview of the new HDX policy setting that enables HDX Adaptive Display v2. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions, best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENAPP – xa
XENSERVER – xs
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
INDEPENDENT COMPUTING ARCHITECTURE – ica
HDX ADAPTIVE DISPLAY V2 – hdxadv2

Introduction
The following capability is also referred to as Selective use of H.264, Selective H.264, HDX Adaptive Display v2 and Hybrid mode – https://www.citrix.com/blogs/2016/09/28/hdx-graphics-gone-hybrid/ but in this blog post it’s referred to as “HDX Adaptive Display v2” but its technical accurate name from eDoc’s is “Selective use of a video codec (H.264) to compress graphics” as reffered to here – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9.

Overview
In the release of XAD 7.11 (Seven11) a new Thinwire HDX policy was released which is part of the following policy Use video codec for compression” with the following option selected “For actively changing regions” which enables HDX Adaptive Display v2 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-kmnew.html#par_anchortitle_59c9 which blends the following Citrix HDX Graphics modes H.264 & Thinwire Compatible Mode together to offer the best UX but also to provide a balanced apporach by implementing the most right vs. relevant HDX graphics mode to offer the best rich & HD experience or near to local-like experience while balancing all compute, network resources between the server and or desktop VDA over the organisational network, internet to the users end-point.

The following CTX blog article – https://www.citrix.com/blogs/2016/09/28/lossless-compression-lowering-the-cost-of-pixel-perfection/ most accurately describes the what, the how and the why? So be sure read it and watch the following YouTube video demonstration entitled “Citrix Desktop Master Class – Adaptive Display v2 Demo by Lee Bushen“.

Understanding Actively Changing Regions
If you take a look at the below example of a YouTube web page (rendered in HTML in Oct 2016) e.g delivered as a virtual app published internet browser or a virtual desktop and you access the above YouTube web page HDX Adaptive Display v2 will selectively utilise H.264, Thinwire and overlay lossless text.

To further understand this in greater details please refer to this Citrix blog article first and foremost https://www.citrix.com/blogs/2016/09/28/lossless-compression-lowering-the-cost-of-pixel-perfection/ and then watch
Citrix Desktop Master Class – What’s New in XenApp/XenDesktop 7.11 – Sept 2016available at – https://www.youtube.com/watch?v=rGHdTX202_U but scrub to 1:12:00 if you just want to understand HDX Adaptive Display v2 in greater detail.

Name of application e.g an Internet Browser
Organisation logo, banner of YouTube Channel
YouTube menu
YouTubeVideo  Title
Description 
YouTube Channels
Organisation Videos Library

YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Start menu, taskbar and notification centre

What’s New and Understanding Citrix XenApp & XenDesktop 7.11 (Seven 11)

The following content is a brief and unofficial prerequisites guide to setup, configure and test delivering virtual apps and desktops powered by XenApp & XenDesktop 7.11 (Seven 11) prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
INDEPENDENT COMPUTING ARCHITECTURE – ica
EXPERIENCE 1st – x1
VIRTUAL DESKTOP – vd
VIRTUAL APPS – va
THINWIRE COMPATIBLE MODE – tcm also known as ecm or thinwire+
UNIVERSAL WINDOWS PLATFORM – uwp
FEDERAL INFORMATION PROCESSING STANDARD – fips
SELF-SERVICE PASSWORD RESET – sspr
PROVISIONING SERVER – pvs
MACHINE CREATION SERVICES – mcs
AZURE RESOURCE MANAGER – arm

What’s New
1. XAD 7.11 infrastructure support on Windows Server 2016 for the Controller, StoreFront, Studio, Director, Server VDA, Session Recording Server & Agent, Universal Print Server.
2. Self-Service Password Reset 1.0 (SSPR) is now part of the StoreFront 3.7 & XAD 7.11 (Platinum feature) release and can be installed on Windows Server 2008 R2, 2012 R2 and 2016* and allows users to unlock or reset their AD passwords through a series of questions. For a detailed overview please read the CTX blog entitled “StoreFront 3.7 has been released!“- https://www.citrix.com/blogs/2016/09/14/storefront-3-7-has-been-released/

3. SQL Server 2014 Express is still installed by default when installing the XAD Controller which became the default in XAD 7.9 release ref – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-9/whats-new.html#par_anchortitle_ddbe so be aware of the installation behavioural changes for SQL and SQL Server 2016 is now supported ref –http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/system-requirements.html#par_anchortitle_384a and for a full list of the supported databases for XAD please refer to http://support.citrix.com/article/CTX114501 which contains and up to date tablised view of XAD versions vs. SQL versions and which are and are’nt supported! Finally DB sizing can be found by referring to the LTSR release of XAD 7.6 at – http://docs.citrix.com/en-us/categories/solution_content/implementation_guides/database-sizing-guidance-for-xendesktop-7-6.html which has great guidance on database sizing for XAD 7.6+.

4. Publish URL’s, documents and media files from network shares (WAHOO!) is now available on as part of the XAD 7.11 release. It currently only supports publishing of content via PoSH cmdlets and all the examples can be found and a detaied overview of the feature is avaiable at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/install-configure/publish-content.html*.

Example Publishing a Word Document from Citrix eDoc’s*
New-BrokerApplication -Name ReadMe -PublishedName”ReadMe Document” -ApplicationType PublishedContent -CommandLineExecutable \\MyFolderShare\Documents\ReadMe.doc -DesktopGroup Content

5. Use of System Center Virtual Machine Manager to provision VMs used to create AppDisks. If you are unfamiliar with AppDisks the following YouTube video from the Citrix channel demonstrates how’s setup, create and assign your AppDisks to users virtual desktops. There is also a fantastic AppDisks FAQ avaiable at – http://docs.citrix.com/content/dam/docs/en-us/xenapp-xendesktop/xenapp-xendesktop-7-8/downloads/AppDisk%20FAQ.pdf

6. Installation behavioural changes for CIS programs entitled “Citrix Customer Experience Improvement Program (CEIP)” and “Citrix Call Home“. For more information please refer to and read – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/manage-deployment/cis.html.
7. New HDX enhancements include:

– A new HDX policy setting combining Thinwire Compatible Mode (ECM) and H.264 can be enabled by selecting the following policy Use video codec for compression and select For actively changing regions. If you do not then the default HDX graphics mode is used which is Use video codec for compression Use video codec when preferred. For a more detailed overview please check out – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/reference/ica-policy-settings/graphics-policy-settings.html.
– Up to 5% bandwidth reduction with the new behavioural enhancements for video content with Thinwire and requires XAD 7.11 with either Windows Receiver 4.5 or Linux 13.4.
– Support for USB generic mass storage devices for XenApp
TWAIN 2.0 scanning protocol support with Windows Receiver 4.5+
– New behavioural changes for the optimisation of client USB devices – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/reference/ica-policy-settings/usb-devices-policy-settings.html
– Support for publishing universal apps for Windows 10, Server 2016 using the Microsoft Universal Windows Platform (UWP).
– Support for H.264 hardware encoding with supported nVidia GPU cards (NVENC hardware encoding – https://developer.nvidia.com/nvidia-video-codec-sdk) and also to read the following entitled “Better Together: Citrix XenDesktop 7.11 + NVIDIA GRID” from – https://blogs.nvidia.com/blog/2016/09/14/citrix-xendesktop-nvidia-grid/!
Default VDA policy settings for XAD 7.11 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/policies-default-settings.html

8. StoreFront 3.7 includes SSRP 1.0 as mentioned above in point 2., UI support for small form factor devices improving the user’s overall experience when you configur the unified Citrix Receiver experience on StoreFront against your Store(s) which can be configured by reffering to – http://docs.citrix.com/en-us/storefront/3-7/manage-citrix-receiver-for-web-site/unified-receiver-experience.html so when connecting to from e.g Safari on an iPhone your end-users experience is way better try for yourself! Finally a great new addition or rather enhancement to Zones in StoreFront 3.7 & XAD 7.11 is that now client location based zone preference passes the zone information to the controller (required configuration – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/manage-deployment/zones.html#par_anchortitle_1db7) which in turn utilises this information to select the more appropriate workstation/server VDA’s that are closest in proximity to the user so when connecting to virtual apps & desktops there receive the best rich HD experience possible.
9. Windows Server 2016 analysis and reporting including Expanded security analysis with AppDNA 7.11 – http://docs.citrix.com/en-us/dna/7-11/whats-new.html.
10. Automate Director notifications with Citrix Octoblu – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/director/alerts-notifications.html#par_anchortitle_1d19. For a detailed overview and look at this integration be sure to read the blog post – http://horacegoesskiing.com/index.php/2016/09/16/using-xenappxendesktop-7-11-alert-policies-with-octoblu/.
11. Support for Windows Server 2016 as a server and a target platform for PVS 7.11 including an enhanced diagnostic model so much more so be sure to review the PVS 7.11 online documentation at – http://docs.citrix.com/en-us/provisioning/7-11.html.
12. Citrix XenApp and XenDesktop 7.6 FIPS 140-2 Sample Deployments (Technically NOT new but very useful for Citrix customers and partners alike) – http://docs.citrix.com/content/dam/docs/en-us/categories/public-sector/downloads/Citrix%20XenApp%207.6%20and%20XenDesktop%207.6%20FIPS%20140-2%20Sample%20Deployments.pdf
13. Provisioning Citrix workloads in Microsoft Azure using ARM is now available. For a detailed how-to read – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/install-configure/install-prepare/azure-rm.html but before deploying your VM’s be sure to read the following whitepaper entitled “The scalability and economics of delivering Citrix XenApp services from Microsoft Azure” available from – https://www.citrix.com/content/dam/citrix/en_us/documents/white-paper/xa711-scalability-azure-rm.pdf. To get started with deploying and using XenApp 7.x in Azure take a look at deploying the XenApp Trial in the Azure Marketplace at – https://azure.microsoft.com/en-gb/marketplace/partners/citrix/citrix-xacitrix-xa-trial/ which will be you a complete XA 7.x enviromnent in Azure along with StoreFront, NetScaler and 2x VM’s to deliver a server virtual desktop and the other for delivery of just virtual apps.
14. Citrix Receiver 7.1 is ready for iOS 10 – https://www.citrix.com/blogs/2016/09/15/citrix-receiver-ready-for-ios-10/.
15. Finally be sure to check out and be aware of the list of known issues with XAD 7.11 release at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new/known-issues.html

* Microsoft Windows Server 2016 is currently still in TP and is not officially released as of writing this blog post.

For a completely detailed summary of what is avaiable in XAD 7.11 (Seven 11) check out – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html.

XenApp and XenDesktop 7.x.n (As of this blog post its 7.11) Features
https://www.citrix.com/go/products/xendesktop/feature-matrix.html

Quick upgrade guide to XenApp 7.11 and XenDesktop 7.11 by #Citrix #CTP @ervik
http://www.ervik.as/quick-upgrade-guide-to-xenapp-7-11-and-xendesktop-7-11/

Upgrading My Azure XAD 7.9 environment to XAD 7.11
Coming…

Installing a XAD 7.11 PoC environment on Azure
I have testing installing XAD 7.11 (Seven 11) onto Windows Server 2016 Technical Preview 5 or TP5 on Azure via the Azure Market Place – https://azure.microsoft.com/en-us/marketplace/?term=Windows+Server+2016+TP5. The CLEAN installation that I performed did not have any issues or errors however the when creating the machine catalog for Windows Server 2016 TP5 even installing the Server DVA 7.11 it will revert to recommended VDA release of 7.8 only so you have been warned!

Once Microsoft releases Windows Server 2016 officially I will follow-up with an overview of setting up and configuring XAD 7.11 on Windows Server 2016 hosted on Microsoft Azure.

Scheduled & Coming…

What’s new in XenApp & XenDesktop 7.9

The following content is a brief and unofficial prerequisites guide to setup, configure and test delivering virtual apps and desktops powered by XenApp & XenDesktop 7.9 prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
INDEPENDENT COMPUTING ARCHITECTURE – ica
EXPERIENCE 1st – x1
VIRTUAL DESKTOP – vd
VIRTUAL APPS – va
THINWIRE COMPATIBLE MODE – tcm also known as ecm or thinwire+

What’s New THAT You Probably Missed!
So firstly I thought I’d start with what consultants, IT Professionals and most importantly CTX SysAdmins been an ex-one myself may miss with the latest XenApp & XenDesktop 7.9 release and then cover the what’s new e.g most commonly known as a blog article up.

1 – Windows 10 support under the XAD 7.6 Long Term Service Release (LTSRP) – https://www.citrix.com/blogs/2016/06/13/a-sneak-peek-behind-the-scenes-of-the-long-term-service-release-ltsr/ but the detail about been compliant is avaiable at the following CTX article titled “CTX205549 XenApp and XenDesktop Servicing Options (LTSR) FAQ” – http://support.citrix.com/article/CTX205549 and then search for How do I get a Windows 10 VDA that is 7.6 LTSR compliant? on the web page. The following Citrix LTSR Assistant tool note its “Tech Preview – v1.0.0.32” but has been updated as of 10 June 2016 and can be downloaded at – http://support.citrix.com/article/CTX209577 but its NOT recommended when using with a production enviroment so against your UAT enviroment to ensure that your actual Citrix XAD PROD enviroment is XAD 7.6 LTSR compliant. For more in-depth information check out – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6-long-term-service-release/xad-whats-new.html which provides a link to the Windows 10 statement for CTX205549.
2 – Support for Windows 10 in the HDX 3D Pro VDA
3 – Federated Authentication Service or FAS leverages a MS CA to dynamically issue certs to logon users as if they where using a smart card and extends Citrix authentication capabilities is must read for any real (CTX) SysAdmin and security experts – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-9/secure/federated-authentication-service.html.
4 – New default HDX graphics behaviour within XAD 7.9 is to support the use of Thinwire Compatible Mode or more commonly referred to as Thinwire+ and then to utilise “Use video codec for compression” when preferred e.g when playing a video which makes alot of sense to me so I am very happy to see this new default behaviours kudos to the HDX engineers that would on HDX Graphics Modes! Great job again 🙂
5 – HDX 3D Pro support for Intel CPUs with Intel Iris Pro graphics 5th & 6th Generation check out the following eDoc article for the full details – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-9/hdx/gpu-acceleration-desktop.html. For a good overview and demonstration of this new GPU support for XAD 7.9 powered by XenServer 7.0 yes that is correct XenServer 7.0 watch the following YouTube clip. Also please be sure to check out the latest XenServer 7.0 documentation at – http://docs.citrix.com/en-us/xenserver/xenserver-7-0.html there is some seriously new very cool stuff which I will cover in another up and comming Blog article time permitting between work and family life.

6 – The HTML5 Receiver 2.0 introduces a enhanced floating toolbar and you can now control its behaviour by completely hiding it or an individual icon only so check out the how-to at – http://docs.citrix.com/en-us/receiver/html5/2-0/about-this-release.html and after that it descirbes the new Client side appswitcher feature which also means CTX SysAdmins dont have to install the Client side appswitcher seperately on your VDAs.
7 – The following guides are for XAD 7.6+ and onwards although not actually classed as NEW they are often missed I find:

– Implementation and Configuration Guides – http://docs.citrix.com/en-us/categories/solution_content/implementation_guides.html
– Design Guides – http://docs.citrix.com/en-us/categories/solution_content/design_guides.html
– Reference Architectures – http://docs.citrix.com/en-us/categories/solution_content/reference-architectures.html

8 – Securing your StoreFront deployment is a must read in my person view – http://docs.citrix.com/en-us/storefront/3-6/secure.html. AppDNA now also introduces a compliance module – http://docs.citrix.com/en-us/dna/7-9/whats-new.html which helps SysAdmins identity if any apps that are due to be rolled out into your virtual app eco-system may introduce secuirty vulnerabilities or more importantly risk(s).
9 – Provisioning nVidia vGPU enabled XenDesktop machines powered by GRID K1 and K2 cards – http://docs.citrix.com/en-us/provisioning/7-9/xendesktop-setup-wizard-vgpu.html.
10 – Finally you should be aware of the new installation & upgrade default behaviour changes for XAD 7.9 so be sure to read/review the full and complete list of whats new at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-9/whats-new.html.

Deploying a PoC with the Citrix Workspace Cloud (CWC) Apps & Desktop Service now Citrix Cloud XenApp and XenDesktop Service (Draft)

The following content is a brief and unofficial prerequisites guide to setup, configure and test delivering virtual apps and desktops powered by Citrix Workspace Cloud (CWC) – App’s & Desktop Service with a AWS EC2 resource location prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
AMAZON WEB SERVICES – aws
SECURITY GROUPS – sg
ELASTIC COMPUTE CLOUD – ec2
HYBRID CLOUD PROVISIONING – hcp
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
INDEPENDENT COMPUTING ARCHITECTURE – ica
CITRIX WORKSPACE CLOUD CONNECTOR – cwc connector/agent
EXPERIENCE 1st – x1
VIRTUAL DESKTOP – vd
VIRTUAL APPS – va
INFRASTRUCTURE AS A SERVICE – iaas
CITRIX WORKSPACE CLOUD – cwc
CITRIX LIFECYCLE MANAGE

Video Citrix Workspace Cloud: How It Works

PoC Introduction & Overview (This is a Public Draft Blog Article & May Contain Some Errors)
In this particular instance I will be deploying a Citrix Workspace Cloud (CWC) PoC using the Apps & Desktop service which is Citrix online service and is essentially made up of five compoments in my personal view these are people (Users, Consultants & SysAdmins), the Control Plane which is hosted by Citrix and is high available and accessible at – https://workspace.cloud.com/, Resource Locations which could be private, public (IaaS) or hybrid clouds which host and run your actual CItrix workloads e.g servers or desktops OSes with the VDA’s installed and optionally StoreFront and or NetScaler Unified Gateway, Receiver for access to your published virtual apps & desktops and finally the CWC connector which makes everything just work safe & securely.

Please note that I will update this blog post with a how-to re deploying NS for remote access from AWS EC2.

Datasheet for Citrix Workspace Cloud
https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/explore-workspace-cloud-take-a-test-drive-or-trial.pdf

What you need
For this PoC I may refer to AWS and XenServer concepts as my home lab is deployed in a Hybrid Cloud model e.g some of my Citrix workloads are in hosted in AWS EC2 (N.Virgina) while others are running on a XenServer 6.5 SP1+ host at my house in London. You don’t have to use AWS like I am for your PoC you could use any IaaS provider e.g Azure, Rackspace, Peer1 or even on-prem with your own host(s) running XenServer, Hyper-V and of course vSphere :-).

1 – CWC trial account entitling you to the CWC Apps & Desktop Service and Identity & Access Management e.g for adding users from your domain and to download the CWC Connector.
2 – Your resource location of choice mine is AWS from here on in through-out this blog article.
3 – 1x Windows Server 2012 R2 I’ll call this VM WDC01 running AD, DNS at a minimum and the Citrix Receiver (http://receiver.citrix.com), CWC Connector downloaded on the desktop (explained later).
4 – 1x Windows Server 2012 R2 domain joined and I’ll call this VM CXA01 with the latest XA 7.8+ Server VDA (https://www.citrix.com/downloads.html which requires a valid Citrix.com customer/partner account with access details ) downloaded.
5 – AWS security groups (on-prem f/w ACL) to allow outbound traffic on TCP 443 (HTTPS) to the Internet, allow HTTPS/ICA/HDX/RDS traffic including HDX RealTime ports for audio and video between all VM’s within your chosen network.
6 – Some suggested test application examples could be Microsoft’s Office 2016 or OpenOffice, Notepad ++, The Gimp, Autodesk Viewer. WaRnInG!!! Disclaimer – Please refer to the ISV’s EULA for terms of usage prior to downloading, installing, configuring and publishing virtual apps to test and play with!.
7 – *Create friendly DNS entries to be used later for WDC01 e.g DNS entry of cwccontroller.axendatacentre.com or your could stick with host name.domainname format it’s your choice. Note: Be sure to setup and configure not just fwd. but also reverse DNS within resolution/look-up!

Setting up your Resource Location
1 – Login as the Domain Admin on WDC01 and navigate to https://workspace.cloud.com and sign in with your trial access details provided by Citrix.
2 – Select from the list on the very TOP left-hand corner Identity & Access Management next click the plus/+ sign and follow the onscreen prompts to download the CWC Connector/agent.
3 – Before installing the CWC Connector/Agent please be sure to read the following documenation – http://docs.citrix.com/en-us/workspace-cloud/workspace-cloud/what-is-a-workspace-cloud-connector-/workspace-cloud-connector-technical-details.html. Once downloaded double click on the CWC Connector/agent and when prompted enter in your CWC trial access details and the installation will complete successfully if the access details provided are correct and if 443 HTTPS is enable outbound to the Internet from WDC01 to https://workspace.cloud.com.
4 – Take a short 1-3 min comfort break then refresh your web page for https://workspace.cloud.com and navigate back to Identity & Access Management and you should see your domain appear within the list, then you may proceed. If you don’t check your firewall ACL’s locally on the Windows server or virtual f/w at the edge of your VPC network and also check your AWS Security Groups are setup correctly to allow in/outbound access on HTTPS/443.

Note: If you turn off WDC01 you’ll receive and error at this page and manage & monitor tabs within the Apps & Desktop Service are NOT accessible until access is restored! Likewise if you only have 1x CWC Connector/agent then you may see an amber warning under domain within Identity & Access Management as you only have 1x CWC Connector/agent and it suggested even for a PoC to install 2x instead of 1x.

5 – Login as a Domain Admin on CXA01 and mount the XA 7.8+ VDA media by right clicking and left clicking on Mount then navigate to Windows Explorer and double click on D drive that has recently mounted with the XA 7.8 installation media and then proceed to select to install the Server VDA from the splash screen or if your downloaded the Server VDA *.exe (suggested & recommended) from Citrix.com then double click to install the VDA. In each case you’ll require 2x reboots as per normal like on-prem installations however now on CXA01 there is one exception at the controller step type in cwccontroller.axendatacente.com* or the hostname.domainname for WDC01 (Point to the CWC Connector/agent that you previously installed) and then continue with installation and once the installation is completed on CXA01, then verify that the VDA has registered and is communicating with WDC01 e.g cwccontroller.axendatacentre.com by reviewing CWC service or the event logs within Computer Management. Tip: Install to enabling remote connections initially to get your head around how the CWC Apps & Desktop Service actually works.
6 – You’ve now successfully completed setting up your XenApp worker for your chosen resource location in my case it’s an AWS EC2 located out of N.Virginia. If your curious about the CWC connector there is a tech overview avaiable at – http://docs.citrix.com/en-us/workspace-cloud/workspace-cloud/what-is-a-workspace-cloud-connector-/workspace-cloud-connector-technical-details.html be sure to review it.
7 – Now we need to continue with creating a machine catalog, delivery group in the hosted Studio and obviously publishing your virtual apps & desktop (server based).

Create a Machine Catalogue and Delivery Groups to publish Virtual apps & desktops
1 – Now go back to the homepage at https://workspace.cloud.com and to the right of the Apps & Desktop Service click “Manage” to launch the management interface which provides you with an Overview page (Scroll to the bottom to find out your cloud hosted StoreFront address. Tip: If you get an red bar with an error message check that your CWC Connector/agent at your resource location is up and available and showing as green for your domain at the Identity & Access Management tab!.
2 – Scroll to bottom of the overview web page to find out exactly what your cloud hosted StoreFront addr is. It should follow the following format https://{TENANT NAME}.xendesktop.net/Citrix/StoreWeb/. Right click on it to open a new tab and to remain at https://apps.cloud.com/. You should be able to login using your test AD security group. Tip: You won’t see any published virtual apps or desktops currently as you have not created a machine catalogue or delivery group.
3 – Go back to the Manage Apps & Desktops Service web page and click Manage or Monitor this will embed a custom, hardened published app version of Studio or Director using the HTML5 Receiver so please ensure that you are utilising an HTML5 compliant internet browser that supports the HTML5 Receiver.
4 – Assuming you’ve clicked on Manage firstly navigate to Hosting Connections create a connection to your chosen resource location either on-prem or cloud (Private or Public) details for setting up hosting connections are available at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-8/manage-deployment/connections.html. Once setup wait 1-2 min before proceeding you don’t have to by the way! I do.
5 – Click Machine Catalogue and create as per normal for detailed on how-to please refer to – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-8/install-configure/machine-catalogs-create.html. Tip: I’d suggest as its your first time using the CWC Apps and Desktop service create your machine catalogue with a single VM with the VDA installed to allow remote connections as described earlier to allow you to get around how the CWC Apps and Desktops Service actually works. You don’t have to either it’s your choice.
6 – Click Delivery Groups and create as per normal aswell and please refer to – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-8/install-configure/delivery-groups-create.html for guidance delivering virtual apps (Skype for Business 2015 also implment the HDX Optimisation Pack 2.0 check out – https://www.citrix.com/blogs/2016/01/12/citrix-and-microsoft-unveil-v2-solution-for-skype-for-business/ for more information) & desktops (Windows Server 2012 R2). TIP: The name you provide your Delivery Group filters through to the Workspaces at – https://workspace.cloud.com/workspaces and becomes the default name of your published virtual & desktops services that you will assign to your subscribers (users) workspace.
7 – You’ve now successfully setup a Machine Catalog and Delivery Group using the CWC Apps & Desktop Service to published a virtual apps & desktop, however prior to accessing your virtual apps & desktops you’ll need to create a Workspace and add subscribers (users) including which published resources your subscribers (users) are able to access otherwise they wont be able to login nor access any published resources.

You should have the Server VDA and CWC Connector now installed see the below example image below.

Create a Workspace to Delivery published virtual apps & desktops
1 – A workspace consists of a collection of services from CWC e.g Secure Documents (ShareFile), Apps & Desktop Service (XenApp/XenDesktop) and so forth that SysAdmins can combine together to form e.g a Pre-Sales workspace that may consist of a virtual apps e.g Skype for Business 2015 that is also offloaded with the HDX Optimisation Pack 2.0 – https://docs.citrix.com/en-us/hdx-optimization/2-0/hdx-realtime-optimization-pack-about.html and a virtual desktop e.g a dedicated Windows 10 or 2012 R2 desktop. A workspace also consists of subscribers (users) who access the workspace which contains published resources created by Citrix SysAdmins. Please ref to http://docs.citrix.com/en-us/workspace-cloud/workspace-cloud/get-started/creating-and-publishing-a-workspace.html which explains how-to create a workspace, define subscribers and published resources.
2 – Once you have created a Workspace and assigned subscribers, resources then users can login at https://{TENANT}.xendesktop.net/Citrix/StoreWeb/ from there resource location and gain access to there virtual apps & desktops.
3 – Managing your newly created Workspace is easy following this useful online document from eDocs – http://docs.citrix.com/en-us/workspace-cloud/workspace-cloud/get-started/manage-a-workspace.html.

Example of my virtual desktop (Server based) delivered by CWC using the XenApp 7.8 VDA. I also use the same theme for my complete XenApp 7.8 deployment in AWS yes I have both deployed and configured 🙂

A first for me
This is the first time I’ve written a blog post (primarily) completed in the air traveling from somewhere between London – England, Oslo – Norway and Stockholm – Sweden.

Disclaimer
This blog article should be considered to be a draft still and therefore may contain errors and I will be updating and adjusting it time permitting and adding in how-to front this CWC Apps & Desktop service deployment in my AWS EC2 resource location with NetScaler Unified Gateway – https://www.youtube.com/watch?v=qT739UoR8d0.

Deploying Skype for Business 2015-16 (Offloaded) from a Citrix HDX Optimised Virtual App or Desktop

The following content is a brief and unofficial prerequisites guide to setup, configure and test delivering Skype for Business 2015 as a Citrix virtual app or an app within a virtual desktop powered by Citrix XenApp or XenDesktop prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessarily conform to industry descriptions or best practises.

Shortened Names
SKYPE FOR BUSINESS – skype4b
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
VIRTUAL DESKTOP – vd
VIRTUAL APPS – va
REALTIME MEDIA ENGINE – rtme
REALTIME CONNECTOR – rtc

Introduction
The following blog article provides a basic understanding of how to deploy Skype for Business 2015 with the HDX Optimisation Pack 2.0 within a Citrix XenApp, XenDesktop environment which offloads the audio and video to the users local end-point running Citrix Receiver and the HDX RealTime Media Engine on supported Windows, Mac or Linux OSes. This offloading capability is powered by latest v2 HDX Optimisation Pack 2.0 architecture which can be found at – https://www.citrix.com/blogs/2016/01/12/citrix-and-microsoft-unveil-v2-solution-for-skype-for-business/ joint worked on between Citrix and Microsoft.

Why Customers Virtualize Skype for Business with Citrix

Understanding the HDX Optimisation Pack 2.0 vs. a Non-Optimised Deployment
The following is an oversimplified diagram which is also not intended to be 100% accurate but should provide you with a better understanding of the differences between an non-optimised vs. optimised delivery of a Skype4B virtual app from a Citrix environment.

Non-Optimised  Optimised with the HDX Optimisation Pack 2.x.n

VM
running Windows OS
VDA
7.x.n
Skype4B
Client + Media Engine
Internet
End-point
+ Citrix Receiver

VM
running Windows OS

VDA 7.x.n
ICA/HDX Virtual Channel* 

 ↓
Skype4B
Client
HDX
RealTime Connector powered by HDX Optimisation Pack 2.x.n

Internet  ↑
 ↓

End-point
+ Citrix Receiver (Windows, Mac or Linux) *
HDX
RealTime Media Engine (RTME) powered by HDX Optimisation Pack 2.x.n

Pre-requisites & System Requirements
0. The following UDP Ports 16500-16509 required for HDX RealTime in addition to the following TCP ports 443, 1494, 2598 for ICA/HDX. Please be sure to reivew the firewall considerations and requirements for Lync/Skype edge servers at – http://docs.citrix.com/en-us/hdx-optimization/2-0/hdx-realtime-optimization-pack-configure-firewall.html
1. You’ll require a Skype for Business 2015 server, Microsoft Skype for Business Online* or Microsoft Lync 2013 back-end server with the Skype for Business 2015 client. You you will also require one of the following supported operating systems (Desktops) Microsoft Windows 10, 8.1, 7 or (Servers) Microsoft Windows Server 2008 R2, Windows Server 2012 R2 and along with supported version of XenApp, XenDesktop which you can verify which versions are supported at – http://docs.citrix.com/en-us/hdx-optimization/2-0/hdx-realtime-optimization-pack-system-requirements.html.
2. Download HDX Optimisation Pack 2.x.n – http://docs.citrix.com/en-us/hdx-optimization/2-0/hdx-realtime-optimization-pack-system-requirements.html
3. Upgrade your Citrix Receiver and install the HDX RealTime Media Engine 2.x.n – http://www.citrix.com/downloads/citrix-receiver/additional-client-software/hdx-realtime-media-engine-201.html. You can now also download the latest Citrix Receiver 4.4 and HDX RealTime Media Engine 2.0 for Windows in one installation package which can be downloaded at – https://www.citrix.com/downloads/citrix-receiver/additional-client-software/hdx-realtime-media-engine-20.html.
4. If you are going to be your testing from a thin client instead of a laptop, netbook or workstation then ensure that you review the latest Citrix Ready classification for Thin clients avaiable at – https://citrixready.citrix.com/info/thin-clients.html however I would recommend that you review the Thin Client whitepaper first and focus on page 4 which you can download and view at – https://citrixready.citrix.com/content/dam/ready/assets/thin-clients/thin-clients-features.pdf. If your looking for Skype for Business compatible hardware please ref to – http://partnersolutions.skypeforbusiness.com/solutionscatalog#/locale=en-us&categoryid=2&sortby=3&subcategoryid=3,5&filter=&manufacture=&version=&isQualified=&region=&language=&page=1&apptype=&tags=.
5. If your intending to deploy a test/poc Skype for Business 2015 environment then be sure to check out these technical diagrams avaiable at – https://technet.microsoft.com/en-us/library/dn594589.aspx which contains some great diagrams depicting traffic flows and ensuring Call Quality Methodology (CQM).
6. Skype for Business and Lync Delivery Feature Matrix – http://support.citrix.com/article/CTX200279.
7. Finding a suitable HDX Ready thin client please check out – https://citrixready.citrix.com/content/dam/ready/assets/thin-clients/thin-clients-features.pdf of use any smart device that supports Receiver with the RTME for Windows, Linux & Mac.

Deploying the HDX Optimisation Pack 2.0 for Skype for Business 2015 for XenApp/XenDesktop
0. Initiate a video call using Skype for Business from your PC using Skype for Business as a published virtual app on its own or in a virtual desktop between yourself and another individual with Skype4B installed locally on their PC or Mac. Open task manager locally and on the XenApp server or virtual desktop and watch the CPU, memory and bandwidth consumption during your video call and remember to adjust screen size during the call between small, medium and full screen.
1. Install Skype for Business 2015 client within your virtual desktop (*server or desktop Windows OS).
2. Publish the Skype4B 2015 virtual app or the virtual desktop that contains app.
3. Connect to the virtual app or desktop and verify that you can open and login to your Skype4B and ensure that its functioning as normal obviously it’s not optimized but will still perform video/audio calls thanks to the HDX technologies.
4. Close Skype4B 2015 and now install the HDX RealTime Connector e.g HDX_RealTime_Connector_2.0_for_Skype_For_Business.msi downloaded from Citrix.com.
5. Disconnect from the virtual desktop*.
6. Close any ICA/HDX sessions and close Citrix Receiver
7 Next install the HDX RealTime media engine HDX_RealTime_MediaEngine_2.0_for_Windows.msi downloaded from Citrix.com.
8. Start Citrix Receiver and reconnect to your published virtual Skype4B app or virtual desktop with Skype for Business 2015 installed and you should see the HDX RealTime Connector stating “Optimised.
9. Re-initiate your video call to the same user as in step 1 above and you’ll notice the difference immediately as the video will be crisp and sharp and again open task manager and repeat the same process and you’ll see the CPU, memory and bandwidth are low on the back-end but locally on your end-point the CPU, Memory and bandwidth increases to medium as the audio and video is now been processed locally on your end-point thanks to the RTME.

Deploying the HDX Optimization Pack 2.1 for Skype4B 2016
Follow the all the steps above BUT for use with the Skype for Business 2016 you need to use the “Click-to-Run” installer and adjust the configuration.xml file for the installation to use “current” switch for the default installation behavior as Office 365 ProPlus default installation behaviour is to use “Deferred for Office 365 ProPlus. To learn how-to reconfigure the XML file in greater detail please refer to – https://technet.microsoft.com/en-us/library/jj219426.aspx for help.

The min supported Microsoft Skype for Business 2016 version is 16.0.7341.2032 or later for HDX Opt Pack 2.1 ref http://docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-optimization-pack-system-requirements.html using the O365 “Click-to-Run” installer, for an overview of the Click-to-Run method of Office 365 please refer to the following Technet article at – https://technet.microsoft.com/en-gb/library/jj219427.aspx.

Example of an HDX Offloaded Skype4B 2015 Video Call
The following picture depicts a Skype for Business 2015 video call HDX Offloaded using the HDX Optimization Pack 2.x.n between two Windows 10 virtual desktops hosted in different locations in the EU delivered to myself and a Citrite colleague in different locations within London. I myself was at partners customer event in the City using public Wi-fi that 200+ other people were connected to and using, he was at home in SW London connected to the internet over his home internet connection.

Suggested HDX Policy for Fallback
In the unlikely event the RTME fails you want a fallback scenario to preserve the UX as best you can so could implement “Selective use of a video codec (H.264) to compress graphics” – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9 by applying the following HDX policy “Use video codec for compression” with the following setting applied “For actively changing regions“. You can find out more about this NEW graphics mode in XenApp, XenDesktop 7.11 (Seven11) at – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/reference/ica-policy-settings/graphics-policy-settings.html and scroll to or search for the web page for “Allows use of a video codec (H.264) to compress graphics“.

Troubleshooting Basic’s
1. Check the obvious ACL’s of your f/w(s) – http://docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-optimization-pack-configure-firewall.html and remember that external Lync/Skype for Business users connect to the Skyp4B/Lync Edge server which is critical component of Skype for Business/Lync Server infrastructure.
2. Resolving poor quaility video, sound issues, collection thin client logs for Dell Wyse terminals and much more – http://docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-optimization-pack-troubleshooting.html.

Deliverying Microsoft Skype for Business and Lync to XenApp and XenDesktop Users
https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/delivering-microsoft-lync-to-xenapp-and-xendesktop-users.pdf

Microsoft on the Optimization Pack v2 Architecture
I’d suggest watching the following broadcast on YouTube entitled “SfB Video Broadcast: Ep 9. VDI” from the Skype for Business team providing a Microsoft perspective on the offloading capabilities for Skype4B with the Citrix Optimisation Pack 2.0. As a final thought discovery more about Skype4B at there YouTube channel which is accessiable at https://www.youtube.com/channel/UCfL-WUXlvFjLsUs4UCpPrsA.

Office 365 client update channel releases – Version 1608 (Build 7341.2032)
“Citrix support: Support for Citrix-based Virtual Desktop Infrastructure (VDI) environments, along with Citrix HDX Real Time Optimization Pack 2.1.” from – https://technet.microsoft.com/en-us/office/mt465751?f=255&MSPPError=-2147217396