Tag Archives: UX

Top 10 Suggested Unified Experience Tips for Citrix Users 2016

The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENDESKTOP – xd
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
EXPERIENCE 1st – x1
XENAPP – xa
VIRTUAL DESKTOP – vd
THINWIRE COMPATIBLE MODE – tcm also known as ecm or thinwire+
SELF-SERVICE PASSWORD RESET – sspr
VIRTUAL GPU – vgpu
PROOF OF CONCEPT – poc

Suggested Top 10 for 2016
This is numbered 1 through 10 but in reality is in no particular order!

1. E-mail discovery for Citrix Receiver using DNS SRV records – http://docs.citrix.com/en-us/receiver/windows/4-3/receiver-windows-install-wrapper/receiver-windows-cfg-command-line-42.html internally and externally on the Gateway – http://docs.citrix.com/en-us/netscaler-gateway/10-1/ng-xa-xd-integration-edocs-landing/ng-clg-integration-wrapper-con/ng-clg-session-policies-overview-con/ng-clg-storefront-policies-con/ng-clg-storefront-email-discovery-tsk.html.
2. Implement SplitDNS or more technically correct “split-horizon DNS” – https://en.m.wikipedia.org/wiki/Split-horizon_DNS my favourite personally over email based discovery :-)!
3. Brand your NetScalers (Unified) Gateway – http://docs.citrix.com/en-us/netscaler-gateway/11-1/vpn-user-config/custom-portal.html and App Store (StoreFront) – http://docs.citrix.com/en-us/storefront/3-7/manage-citrix-receiver-for-web-site/unified-receiver-experience.html to match and keep it clear, clean and simple!

4. Implement HDX Adaptive Display v2 available in 7.11+ – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/policies/reference/ica-policy-settings/graphics-policy-settings.html as your default Graphics Mode and if you can’t then Thinwire Compatible Mode – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/hdx/thinwire.html.

5. If using Skype for Business 2015 or 2016 implement the HDX RealTime Optimisation Pack 2.x.n http://docs.citrix.com/en-us/hdx-optimization/2-1/hdx-realtime-optimization-pack-overview.html to offload the video/audio to the local end-points (Windows, Mac and Linux) saving on backend compute and density loss for XenApp.*

6. Implement domain pass-through for internal users – http://docs.citrix.com/en-us/storefront/3-7/plan/user-authentication.html.
7. Deploy the (latest) HTML5 Receiver for remote access – http://docs.citrix.com/en-us/receiver/html5/2-2/user-experience.html.

8. When using Citrix Receiver for Windows (with HDX engine 14.4), the GPU can be used for H.264 decoding wherever it is available at the client – http://docs.citrix.com/en-us/receiver/windows/4-5/improve.html.
9. Deploy Self-Service Password Reset (SSPR) – http://docs.citrix.com/en-us/self-service-password-reset/1-0.html.

10. The most difficult to justify probably re the cost(s) but assigning a low end vGPU GRID profile or utilising the Intel Iris Pro Graphics with XenServer 7 to provide enough/suitable GPU capacity to all virtual apps & desktops (oldISH and modern) provides a much better experience so setup a PoC to see and try if for yourself and finally NVidia now supports H.264 offloading onto there GRID Cards in 7.11 🙂 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9.

HDX Thinwire “For actively changing regions” or HDX Adaptive Display v2

The following content is a brief and unofficial overview of the new HDX policy setting that enables HDX Adaptive Display v2. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions, best practises. The views expressed here are my own and do not necessarily reflect the views of Citrix.

Shortened Names
XENAPP – xa
XENSERVER – xs
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
VIRTUAL DELIVERY AGENT – vda
HIGH DEFINITION EXPERIENCE – hdx
INDEPENDENT COMPUTING ARCHITECTURE – ica
HDX ADAPTIVE DISPLAY V2 – hdxadv2

Introduction
The following capability is also referred to as Selective use of H.264, Selective H.264, HDX Adaptive Display v2 and Hybrid mode – https://www.citrix.com/blogs/2016/09/28/hdx-graphics-gone-hybrid/ but in this blog post it’s referred to as “HDX Adaptive Display v2” but its technical accurate name from eDoc’s is “Selective use of a video codec (H.264) to compress graphics” as reffered to here – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-new.html#par_anchortitle_59c9.

Overview
In the release of XAD 7.11 (Seven11) a new Thinwire HDX policy was released which is part of the following policy Use video codec for compression” with the following option selected “For actively changing regions” which enables HDX Adaptive Display v2 – http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-11/whats-kmnew.html#par_anchortitle_59c9 which blends the following Citrix HDX Graphics modes H.264 & Thinwire Compatible Mode together to offer the best UX but also to provide a balanced apporach by implementing the most right vs. relevant HDX graphics mode to offer the best rich & HD experience or near to local-like experience while balancing all compute, network resources between the server and or desktop VDA over the organisational network, internet to the users end-point.

The following CTX blog article – https://www.citrix.com/blogs/2016/09/28/lossless-compression-lowering-the-cost-of-pixel-perfection/ most accurately describes the what, the how and the why? So be sure read it and watch the following YouTube video demonstration entitled “Citrix Desktop Master Class – Adaptive Display v2 Demo by Lee Bushen“.

Understanding Actively Changing Regions
If you take a look at the below example of a YouTube web page (rendered in HTML in Oct 2016) e.g delivered as a virtual app published internet browser or a virtual desktop and you access the above YouTube web page HDX Adaptive Display v2 will selectively utilise H.264, Thinwire and overlay lossless text.

To further understand this in greater details please refer to this Citrix blog article first and foremost https://www.citrix.com/blogs/2016/09/28/lossless-compression-lowering-the-cost-of-pixel-perfection/ and then watch
Citrix Desktop Master Class – What’s New in XenApp/XenDesktop 7.11 – Sept 2016available at – https://www.youtube.com/watch?v=rGHdTX202_U but scrub to 1:12:00 if you just want to understand HDX Adaptive Display v2 in greater detail.

Name of application e.g an Internet Browser
Organisation logo, banner of YouTube Channel
YouTube menu
YouTubeVideo  Title
Description 
YouTube Channels
Organisation Videos Library

YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail YouTube Video Thumbnail
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Title
Owner
Start menu, taskbar and notification centre

StoreFront 3.0

The following content is a brief and unofficial prerequisites guide to setup, configure and test StoreFront 3.0 along XAD 7.6 FP2 or FP3 to deliver a X1 UX for the Citrix Receivers (X1)prior to deploying in a PoC, Pilot or Production environment by the author of this entry. The views, opinions and concepts expressed are those by the author of this entry only and do not necessary conform to industry descriptions or best practises.

Shortened Names
XENAPP – xa
XENDESKTOP – xd
XENAPP/XENDESKTOP – xad
STOREFRONT SERVICES – sfs
VIRTUAL MACHINE – vm
HIGH DEFINITION EXPERIENCE – hdx
X1 – Experience First
RECEIVER FOR WEB – rfw
USER EXPERIENCE – ux

What’s New
0: X1 is a Citrix project name.
1: Receiver for Web within StoreFront 3.x.n – http://docs.citrix.com/en-us/storefront/3/manage-citrix-receiver-for-web-site/sf-receiver.html powers the next generation of Citrix’s eXperience 1st (X1) User eXperience (UX) that provides end-users with a truly organisation branded UX (logo + colours, style, app bundles*) that is provides consistent and seamless UX across any device or form factor e.g smart phones, tablets, PC’s, Mac’s, HTML5 Internet Browsers etc. Citrix SysAdmins can also setup app bundles technically referred to as “Manage Featured App Groups” enabling users to subscribe faster to one or many published apps by resource type, role or application category check out – http://docs.citrix.com/en-us/storefront/3/manage-citrix-receiver-for-web-site/sf-manage-app-groups.html for how-to configure and set them up.
2: Citrix announced at Citrix Synergy 2015 the latest and next generation Citrix Receiver (Project X1) for desktops and mobile which provides that seamless and consistent UX that I just touched upon. To see it in action for the desktop Citrix Receivers there is a simple yet powerful demonstration from Synergy 2015 available below.

The new unified Receivers for Mobile will include a unified architecture that consists of HDX, MDX support with a new UX architecture powered by StoreFront 3.x.n Receiver for Web. To get a high level overview watch Mark Templeton’s overview of it at – https://www.youtube.com/watch?v=jkZh669DsvU during the Citrix Synergy 2015 Keynote but be sure to forward to circa 56 minutes. Finally watch the following Citrix SynergyTV session entitled “SYN321: Technical deep dive on Receiver” covering the off the architecture of the new project X1 Receivers, branding and customisations.

Branding Your Enterprise App Store
The following Blog articles from Citrite’s e.g Citrix employee’s provide and in-depth overview of how-to customise and brand you organisation’s enterprise app store to provide that seamless and consistent X1 UX. The review the following blog articles by Richard Hayton – https://www.citrix.com/blogs/author/richardha/ and also – http://blogs.citrix.com/2015/09/04/storefront-3-web-customization-branding-your-deployment/ entitled “Storefront 3 Web Customization: Branding Your Deployment”.